The moment a candidate accepts your job offer marks the beginning of their journey with your company.
Don’t let this enthusiasm go untapped.
Picture this: a candidate has just accepted your job offer after an extensive hiring process that
showcased your company’s values, vision, and the exciting role they’re about to step into. Everyone is
overjoyed. But what happens between this pivotal moment and their official start date can make all the
difference. This is where preboarding comes into play, a crucial bridge that transforms a mere
acceptance into a meaningful and committed partnership. Preboarding is not just about paperwork and
logistics; it’s the enchanting prologue to an employee’s journey, setting the tone for what’s to come
and ensuring that the enthusiastic “yes” transforms into a resounding and motivated “let’s get started!”
Firstly, let’s look at the importance of onboarding in general:
Competitive Advantage
In a market fuelled by competition, companies that prioritise comprehensive preboarding & onboarding
gain a competitive edge. A well-structured onboarding program demonstrates a commitment to nurturing
talent and fostering a positive work environment. This commitment resonates with potential candidates,
making your company an attractive choice for top-tier talent.
Cultural Alignment
Cultural fit is a driving force in employee satisfaction and long-term retention. Through effective
onboarding, companies can introduce newcomers to their organisational culture, values, and mission. This
alignment not only encourages a sense of belonging but also encourages employees to work harmoniously
towards shared goals.
Accelerated Productivity & Enhanced Employee Engagement
Fast-paced business environments demand that new hires are more engaged and invested in their work and
become productive swiftly. A robust onboarding process shortens the learning curve, enabling employees
to contribute meaningfully from the outset. This, in turn, bolsters team performance and enhances
overall productivity.
Reduced Turnover
High employee turnover is a concern for many UK businesses. Investing in effective onboarding can
significantly reduce turnover rates. When employees feel valued and empowered from the beginning, they
are more likely to remain committed to their roles and the organisation, thereby reducing the need for
frequent recruitment.
Here are some top tips on how to successfully preboard employees:
1. Start Early: The Power of Proactive Communication
Initiate the preboarding process as soon as possible by reaching out with a warm
welcome message. This can include a personalised email or even a handwritten note, expressing your
excitement about their upcoming arrival. Introduce them to key members of the team and provide them
with a brief overview of what they can expect during the preboarding phase. Early communication sets
the tone for an open and transparent relationship from day one.
2. Share Relevant Resources: Knowledge is Empowerment
Preboarding isn’t just about sharing company policies and forms – it’s an opportunity
to provide new hires with insights that will empower them in their new role. Consider creating a
“Welcome Kit” or an online portal that includes essential information such as company values,
culture, history, and the industry landscape. You can also provide reading materials, videos, and
FAQs that give them a deeper understanding of the company’s mission and their role’s significance
within the organisation.
3. Foster Virtual Connections: Building Relationships from Afar
Remote work and hybrid models have reshaped the way we collaborate. Leverage this
trend by facilitating virtual introductions before the official start date. Arrange video calls with
future colleagues, team members, and managers. These informal interactions not only ease the
first-day jitters but also contribute to a sense of belonging even before they step foot in the
office.
4. Set Clear Expectations: Outline the Journey Ahead
During preboarding, provide a clear roadmap of what the new employee can anticipate
during their first few weeks. Share the schedule for their first day, week, and month, including
orientation sessions, training modules, and meetings with key stakeholders. Clarity regarding their
initial tasks and projects can help alleviate any uncertainties and allow them to mentally prepare
for the transition.
5. Show Your Culture: Immerse Them in Your Values
Culture is the heart of any organisation. Use preboarding as a canvas to showcase your
company’s values, traditions, and ethos. Consider sending them company merchandise, hosting virtual
culture events, or sharing employee stories that exemplify your organisation’s spirit. By immersing
them in your culture, you’re fostering a sense of connection and loyalty right from the outset.
Elevating the Onboarding Experience
Preboarding isn’t just a formality – it’s a strategic investment that pays dividends in terms of employee
engagement, retention, and productivity. By nurturing a relationship with your new hires from the moment
they accept your offer, you’re setting the stage for a successful onboarding journey that leaves a
lasting impression. As you master the art of preboarding, you’re not only welcoming employees, but
you’re also paving the way for a stronger, more cohesive, and more motivated team.
For more top tips and a look into the entire onboarding process, read our blog Onboarding
Top Tips.