Candidates Privacy Information Statement
Welcome to Office Angels part of the Adecco Group. We look forward to working with you to help you to further
develop your career. As you’d expect, to properly perform our services, we collect and use information about
Office Angels is committed to protecting and respecting your privacy. This Candidate Privacy Information
Statement describes your privacy rights in relation to the information about you that we process, as well as the
steps we take to protect your privacy. We know it’s long, but please read this Statement carefully. There is an
index below so you can go straight to the relevant sections if you prefer.
Some terms to be clear about
First, we need to be clear about how we use some words in this statement.
It may seem obvious, but in this Statement, you will be referred to as ‘the Candidate’or
When we talk about ‘us’ or the ‘Company’ we mean Office Angels Limited for candidates registering in the UK. The registered office for Office Angels Limited is 10 Bishops Square, London E1 6EG. The Company is part of the Adecco Group, the largest HR services provider in the world. Through its various companies and business lines the Adecco Group provides several HR (Human Resources) activities like staffing, secondment, payroll services, recruitment & selection, testing solutions, career transition, talent development, training & education, outplacement and international mobility (‘our Activities’).
To carry out our Activities the Company uses several IT systems. In some cases, the Company provides a
Self-Service Portal (‘Portal’) for its candidates/personnel. The Portal allows you to search
and apply for jobs the Company and its sister companies advertise which match your interests, skills and/or
experience, in the locations where you have expressed an interest in working.
Finally, this is a statement about information and people. It includes facts about you, but also opinions about
you and that you hold (“I’m a football fan” for example). It’s not about information about the Company (although
sometimes the two overlap). This type of information is sometimes called ‘Personal information’, ‘Personally
Identifiable Information’ or ‘PII’. We use the term ‘Personal Information’ in this Statement.
What personal information does the company collect and use?
Personal information that the company usually collects includes, but is not limited to:
- your name, date and place of birth, contact details and qualifications (education, training courses and
internships), documents evidencing your identity and right to work and any other information you listed on
your resume or CV;
- if you log on to the Portal using your LinkedIn or any other social media account: your profile data;
- if you contact us, in some cases we will keep a record of that correspondence;
- if you contact us, we will keep a record of that correspondence;
- feedback about you from our staff and third parties; where you give feedback on others, we usually keep that
too and that is also personal information about you (it’s your opinion after all);
- we may also collect information on your visits to our website/Portal including (but not limited to) your IP
address, browser, timestamp, location, country traffic data, location data, weblogs and other communication
data and the resources that you access. This information will make your visit to our website/Portal easier
in the future. We might, for example, suggest jobs to you which are being handled by branches local to where
you were when you contacted us;
- we may also collect information for marketing purposes and analysis, including information on how your
respond to email, sms, phone and other marketing campaigns;
- photos and videos of your attendance at a video interview or training or similar sessions (you will be given
a chance at the session to ask not to be videoed or photographed);
- details of any disabilities and any accommodations we may need to make for you in the workplace; and
- in some cases, we will also collect other sensitive data than only details related to disability, when we
are permitted to do so by law (so in some countries we will ask you about your background for equal
Why do we use personal information about you?
The company collects and processes personal information:
- To provide you with the services you expect us to, like finding you suitable jobs/assignments to apply for,
helping you with training, or facilitating the process of applying for jobs/assignments. This includes
sending your CV to prospective employers for their consideration and keeping you informed of future work
opportunities by email, telephone, mail and/or other communication methods;
- with your consent we may also use your contact data for direct marketing for example via e-mail, messaging
or telephone; for more information on how your personal data is used if you do consent to receive direct
- to further develop, test and improve our website/Portal, or other existing or new systems/processes to
better serve you; this takes place in the context of new IT systems and processes, so that information
about you will be used in the testing of those new IT systems and processes where dummy data cannot fully
replicate the operation of that new IT system;
- to perform studies and statistical and analytical research, for example to compare the effectiveness of our
placement of candidates between different business sectors and geographies and seek to identify factors that
can influence any differences we identify;
- to transfer data to third parties (see below);
- where necessary, to comply with any legal obligation; and
- we will also process your information to:
- promote the security and protection of people, premises, systems and assets;
- monitor compliance with internal policies and procedures;
- administer communications and other systems used by the Adecco Group (including internal contact
- investigate or respond to incidents and complaints;
- to promote internally that training sessions have taken place and utilise their content (in the case
of photos or videos of training sessions), to market similar sessions internally and externally to
third parties. In this case we will ask you for explicit consent; and
- to comply with obligations and rights and cooperate with investigations carried out by the police,
government or regulators; and
- participate in any potential or actual purchase or sale, or joint venture, of all or part of a
business or company, that any member of the Adecco Group wishes to participate in.
- Photos and/or videos collected from you for the purposes of identification and right to work verification
Why and on which basis do we use personal data?
We are required by law to have a ground set out in the law to process the information we hold about you. The
legal grounds can be:
1. Performing a contract or taking steps prior to entering a contract
When you are already working with or about to engage through Office Angels, our processing of personal
information for all these purposes is based on processing grounds like the performance of a contract, or about
to enter into a contract (purposes 1 and 67 above). These services can be such as providing you with suitable
jobs to apply for or helping and assisting you with training and the application process.
2. Compliance with legal obligations
Sometimes the processing is necessary to comply with legal or regulatory obligations (purpose 6-). Public
authorities, such as tax, finance or data protection authorities may request personal data from us, and provide
us with a statutory reason to disclose information about you (e.g. the prevention or detection of a crime). In
these circumstances, we are forced by law to provide the authorities with your data.
3. Fulfilment of our legitimate interest
The processing is necessary in the legitimate interests of office Angels in exercising its and its staff
fundamental rights to run a business in a way which does not unduly affect your interests or fundamental rights
and freedoms (purposes 1;3-5- 7 above). This means that when processing is necessary for the legitimate
interests of Office Angels, we balance your interests or fundamental rights and freedoms against our legitimate
interest in processing. This ensures that we are not processing data in a manner that your interest and
fundamental rights override our interest in such processing.
We shall only process your personal information other than on these grounds with your consent, which is a
further processing ground.
Do you have to give us the personal information we ask for?
You are not obliged to provide your personal information to us, but it would not be possible for us to work with
you, or provide our services to you, if you do not provide us with a required minimum. It may also limit the
Services that you can receive from us if you in some instances choose to provide us with limited personal
Do we process information about you without any human intervention at
Yes, we do at times. The Company uses automated systems/processes and automated decision-making (like profiling)
to provide you, and our clients, with the services you request from us. For example, when our clients are
looking for candidates for jobs, we can conduct a search of our lists of candidates using automated criteria
which takes into account your availability, skillset, pay rate and in some circumstances previous feedback we
have received from clients to compile a shortlist which ranks which candidates are most likely to fulfil the
client’s requirement. This means that sometimes your position in the rank may be higher than others, depending
on how these factors match the clients’ needs.
How long do you keep my personal information for?
The Company can keep your personal information for up to 2 years after you register with us. If you are
successful in finding work through us, the Company will need to keep your personal information for a longer
period in order to comply with its on-going legal and contractual obligations. Generally, we retain your
personal data concerning taxes, contracts of employment and any financial information (including payroll data
and data relating to pay, etc.) for 7 years after your employment ends, and other personal information for 2
Do we transfer your data to third parties?
As mentioned above, we usually disclose your data to third parties. This is done to complete the purposes set out
above. We do this in the following circumstances:
- To our suppliers. We will, for example, engage a supplier to carry out administrative and operational work
in support of our relationship with you. The supplier(s) will be subject to contractual and other legal
obligations to preserve the confidentiality of your data and to respect your privacy, and will only have
access to the data they need to perform their functions; the relevant suppliers are typically IT suppliers
(who host or support our IT systems, including information about you), premises management companies (who
look after physical security at our buildings, and therefore need to know about you to allow access to our
buildings) and back office finance and accounting management providers (who need to handle details of
candidates in order to process accounts payable and receivable). We also engage suppliers who provide IT technology services and
solutions, which might include video interview and skills assessment tools.
- To members of the Adecco group of companies in other countries. These are located in- or outside the
European Union; different members of the group fulfil different functions and as result your information
will be shared with them for different reasons:
- information is shared with members of the Adecco group that provide IT functions for the Office
Angels companies world-wide; those IT functions are located among others; in the Netherlands,
Prague, Czech Republic and France.
- information is also shared with Office Angels affiliates worldwide where you have expressed an
interest in opportunities in that market, or members of the Adecco Group identify that you may have
particular skills required or helpful in that market. A list of the countries in which we operate is
available in the ‘choose your country’ function of our website at
- To our clients/prospective employers: we will share your data with clients of ours who are offering
jobs/assignments you may be interested in, or who are interested in your profile. They owe contractual and
other confidentiality obligations in relation to your data to us, and to you;
- We will share your data with government, police, regulators or law enforcement agencies if, at our sole
discretion, we consider that we are legally obliged or authorised to do so or it would be prudent to do so;
- As part of due diligence relating to (or implementation of) a merger, acquisition or other business
transaction, we may need to disclose your data to the prospective seller or buyer and their advisers.
Do we transfer your data outside the European Union?
Your data can be transferred and processed in one or more other countries, in- or outside the European Union. A
full list of the countries in which we operate is available in the ‘choose your country’ function of our website
We shall only transfer your data outside the EU to countries which the European Commission believes offers an
adequate level of protection to you (a list of those countries is available here: https://ec.europa.eu/info/law/law-topic/data-protection/international-dimension-data-protection/adequacy-decisions_en
, or where the Adecco Group has put in place appropriate safeguards to seek to preserve the privacy
of your information (for which we usually use one of the forms of data transfer contracts approved by the
European Commission, copies of which are available here: https://ec.europa.eu/info/law/law-topic/data-protection/international-dimension-data-protection/standard-contractual-clauses-scc_en
What are your rights?
- Right to access and obtain a copy of your personal information
You are entitled to request confirmation whether we process any of your personal information. Where this is
the case, you have the right to access to some of your personal information (via the Portal) and to certain
information about how it is processed. In some cases, you can ask us to provide you with an electronic copy
of your information. In some limited circumstances, you also have the right to request portability of your
personal information, which means, we will provide them to a third party upon your request
- Right to correct your personal information
If you can demonstrate that personal information we hold about you is not correct, you can request that this
information is updated or otherwise corrected. We would encourage you to access the self-service Portal
where possible and update your personal information directly.
- Right to delete/right to be forgotten
In certain circumstances you have the right to request that your personal data is deleted. You can make such
a request at any time and Office Angels will evaluate if your request should be granted, however this right
is subject to any legal rights or obligations where we need to retain data. For situations where in
accordance with the law, we determine that your request to have your personal information deleted must be
granted, Adecco will do so without undue delay. Please bear in mind, once your data is deleted – that the
Company might not be of service to you anymore once this data about you has been deleted. If you want to
re-register with the company again, you will need to re-enter your data.
- Right to restrict
In certain circumstances, you have the right to restrict the processing of your Personal Data. However, in
some instances such restriction of processing may limit the Services that you can receive from us.
- Right to object
As far as the company’s processing of your data is based on the company’s legitimate interest (and no other
processing ground) or relates to direct marketing, you are entitled to object to the Company processing your
data by reference to your particular situation.
If you want to exercise any of your rights, please log into our self-service Portal (here
) so that we may action your instruction as soon as possible.
When you email us to exercise your rights, the Company will need you to identify yourself before actioning your
Finally, you have the right to lodge a complaint with the data protection authority in the place where you live
or work, or in the place where you think an issue in relation to your data has arisen.
What about data security when using Office Angels Systems?
You are responsible for keeping your login details to the Portal safe, in particular the password that we have
given you or that you have chosen. These login credentials are for your own use. You are not permitted to share
your credentials or other account details with any other person(s).
How could you contact us?
If you have any questions or concerns regarding our Statement, would like further information about how we
protect your information (for example when we transfer it outside Europe) and/or when you want to contact the
company’s Group Data Protection Officer (DPO) and your local Privacy Lead, please email us at
email@example.com or your local Privacy Lead directly at firstname.lastname@example.org.
How do we handle changes to this Statement?
The terms of this Statement may change from time to time. We shall publish any material changes to this Statement
through appropriate notices either on this website or contacting you using other communication
The Office Angels team