Temporary Claims Administrator

Job Role: Temporary Claims Administrator

Pay rate: £15.00 per hour
Location: Stirling
Hours: Monday to Thursday, 9:00am - 4:30pm, and an early finish at 3:30pm on Fridays.
Contract Type: On-going (temporary)

Our client is urgently seeking a Temporary Claims Administrator to support their busy team during a peak period. This is a fantastic opportunity for someone who is organised, detail‑focused, and confident in handling a variety of administrative and customer‑focused tasks.

If you enjoy working in a fast‑paced environment and can hit the ground running, this role is ideal for you.

Key Responsibilities

• Handle and progress property claims efficiently, including fire, water, and storm damage.


• Organise, review, and process key documentation such as repair estimates, damage reports, and photographic evidence.


• Provide clear and timely updates to clients regarding their claims and the company's processes.


• Act as the first point of contact for incoming calls and queries, ensuring excellent customer service at all times.


• Monitor and manage the team inbox, responding to client enquiries promptly.


• Coordinate with suppliers and contractors to arrange repairs and ensure work is completed within agreed time frames.


• Maintain compliance by ensuring all claims follow company procedures and regulatory standards.


• Accurately update client records and maintain detailed reports on all claim related activity.

What We're Looking For

• Previous experience in insurance or claims handling is essential.


• Excellent written and verbal communication skills.


• Strong proficiency in Microsoft Word and Excel.


• High attention to detail, strong organisational abilities, and the ability to prioritise effectively.


• A proactive team player who can also work independently when required.

This temporary role offers valuable experience within a supportive team environment, with on-site parking and convenient public transport links.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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