Customer Service Executive

New
  • Location
    Wokingham, Berkshire
  • Category
    Customer Service - Customer Service Advisor
  • Contract Type
    Temporary contract
  • Salary
    £14.50/Hourly
  • OrganizationType
    Office

Office Angels are currently recruiting for a Customer Service Executive for our client based in Winnersh.



Role: Customer Service Executive - 6 month assignment


Hours: 8:30am - 4:30pm or 9am - 5:00pm (rotating, on a weekly basis)


Location: Winnersh



Hourly Rate: £14.50ph



Office Angels are currently recruiting for a Customer Service Executive for our client based in Winnersh, on a temporary basis.


Responsibilities:



  • Work as part of the CRM (Customer Relationship Management) team to completes daily tasks in line with SLA given

  • Inbound and outbound calling to help resolve customer queries

  • Working with the Service complaints team to resolve any issues

  • Take ownership of learning products to help customers further


Ideal Candidate:



  • Passion for customer service excellence

  • Demonstrated aptitude for problem solving

  • Proactive and the ability to take initiative with a 'can do' attitude

  • Ability to attract trust and build strong relationships with the customers

  • Focused and achievement oriented

  • Embodies trust, integrity and ethics inside and outside the Company

  • Ability to multitask, prioritise and manage time effectively

  • Customer orientation and ability to adapt/respond to different types of characters

  • Computer literate with a good working knowledge of Microsoft Office


Whilst working via Office Angels you'll receive:



  • Weekly pay!

  • Up to 28 days annual leave!

  • BOOST benefits portal with shopping discounts and utilities/restaurant/cinema vouchers!


If you are interested in this position, please contact Morgan on 01344 862 422 or email morgan.lay@office-angels.com


Note: Only shortlisted candidates will be contacted. Your application will be handled with strict confidentiality.


Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.


Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Morgan Lay