Credit Controller

Credit Controller

• £30,000 - £35,000 (depending on experience)


• Monday - Friday | 100% office‑based role


• 9am - 5pm


• 25 days annual leave


• Free parking


• Bright, open‑plan office local transport links

Partnering with a highly successful local business with nationwide operations, we are supporting their search for an additional Credit Controller to join their established and well‑run team. Led by an experienced and knowledgeable manager, you will be part of a supportive department that looks after around 30 sites and their clients, giving you the chance to build strong relationships while working in a busy, rewarding environment.

About You

You're confident communicating with customers and not afraid to pick up the phone to achieve successful outcomes. You enjoy problem‑solving, following processes, and working closely with your allocated offices to reduce outstanding debt.

Good attention to detail is essential, and while you don't need to be an Excel expert, basic working knowledge would be very useful. Any other IT package experience is a bonus.

Key Responsibilities

• Allocate various forms of customer payments to credit and cash accounts


• Chase overdue debt via telephone and email


• Take payments over the phone with confidence and professionalism


• Resolve invoice queries and support issue resolution


• Produce and maintain "stopped accounts" listings


• Record all actions, conversations and updates in customer notes


• Create and maintain accurate customer files and documentation

Working Environment

This office is known for being relaxed, collaborative and flexible. Strong processes, tools and resources are already in place to help you succeed.

Benefits of working here

• Be part of a successful, supportive team


• Company pension


• Generous annual bonus


• Parking available


• Flexible working hours considered (school hours option available)


• Secure and stable business

Experience Required

Credit control experience is naturally welcomed. However, if you come from a customer service background, are highly organised, take pride in your accuracy, and enjoy building relationships, you are strongly encouraged to apply.

Apply online for immediate consideration. This role is being managed by Rhiannon Winn at Office Angels Tunbridge Wells.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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