Income & Administration Officer

Job Advertisement: Income & Administration Officer

Location: Camden, Greater London
Contract Type: Temporary (3 Months)
Hours: 35 hours per week
Salary: £16.33

Our client, a prominent organisation in the housing sector, is seeking an experienced Income Management Officer with essential court experience to join their dynamic team in Camden. This is an exciting opportunity for a motivated professional to make a meaningful impact in the community by maximising rental income and supporting tenants in need.

Role Purpose:
The successful candidate will take ownership of rent arrears and debt recovery cases, implementing effective strategies to prevent homelessness and sustain tenancies. Key responsibilities include:

• Managing rent and former tenant arrears, rechargeable repairs, and court costs.


• Delivering proactive debt prevention and arrears recovery strategies.


• Preparing high-quality court documentation and representing the organisation in legal proceedings.


• Conducting home visits to assess affordability and negotiate repayment plans.


• Collaborating with Housing Officers to prevent tenancy failures.

Essential Experience and Skills:

• Proven experience in housing income management or debt collection.


• Familiarity with managing legal possession proceedings and attending court.


• Strong communication and negotiation skills, with a customer-focused approach.


• Ability to manage challenging conversations and a demanding caseload effectively.

What Makes This Role Exciting?

This position is ideal for a resilient professional who thrives in a fast-paced environment. If you are passionate about helping tenants while achieving income collection targets, this role could be your perfect match!

Desirable Experience:

• Background in a housing association or local authority housing service.


• Knowledge of welfare benefits and Universal Credit.

If you have the experience and enthusiasm to excel in this role, our client would love to hear from you! This is a fantastic opportunity to contribute to a vital cause while advancing your career in the housing sector. Don't miss out on the chance to make a difference!

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