Temporary Customer Service Administrator | Immediate Start

JOB TITLE: Temporary Customer Service Administrator | Immediate Start

LOCATION: Taunton, Somerset

HORULY RATE: Up to £14.87 per hour (DOE)

HOURS: Monday - Friday, 8am - 4:30pm

BENEFITS: We would love for you to join us, some of the great perks of temping through Office Angels include:

• Weekly pay


• Access to Boost - our exclusive platform with discounts on hundreds of retailers, a wellbeing hub with recipes, an exercise area, and a mindfulness section with blogs & videos


• Temporary Candidate of the Month award


• Temporary candidate lunches / treats


• Online timesheets


• A dedicated consultant as an additional layer of support

Office Angels are currently recruiting for a well organised and punctual Customer Service Administrator to join their friendly team of 4. You'll be the welcoming face of the company, ensuring every customer enjoys a seamless experience from their very first interaction. You'll play a key role in managing orders and responding to enquiries with efficiency and care. Working closely with a supportive team and dynamic sales account managers, you'll deliver outstanding service and administrative support. You'll collaborate with both internal colleagues and external customers, making a real impact on customer relationships and overall success. This is a temporary role for a minimum of 3 - 4 months therefore you must be available immediately and able to commit to the duration.

MAIN RESPONSIBILITIES:

• Overseeing the end-to-end customer order journey, including booking, purchase order verification, and order processing.


• Delivering accurate pricing and delivery details using established systems and procedures.


• Supporting Sales Account Managers with event coordination and customer engagement activities.


• Responding promptly to telephone and email queries from both internal teams and external clients.


• Organising and maintaining both digital and paper filing systems to ensure easy access to information.


• Coordinating all incoming and outgoing site mail for smooth daily operations.


• Assisting with the setup of new customer accounts and processing credit term applications.

KEY SKILLS:

• Prior experience working in a sales or customer service office environment


• Proficient in Microsoft Office Suite and comfortable using digital tools


• Skilled at building strong relationships with both customers and colleagues


• Highly organised, detail-focused, and an excellent communicator


• Strong IT skills, including Microsoft Office applications


• Ability to work independently as well as part of a team

NEXT STEPS: Please apply online or send your CV to Nicole.chipperfield@office-angels.com. Alternatively, you can call Nicole on 01823 285440.