Sales Administrator - Engineering

Permanent | Full-Time | Early Finish Every Friday

Are you an organised, proactive Administrator who enjoys building customer relationships and working in a fast-paced commercial environment?

We're looking for a Sales Administrator to join an established engineering business, providing vital support to the sales team and acting as a key point of contact for customers.

This is a varied role combining customer service, order processing, quotations and account administration, offering the opportunity to take ownership of your workload and make a real difference to the customer experience.

The Role

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  Manage customer accounts and respond to enquiries regarding orders, pricing, lead times and deliveries.

  
  


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  Prepare quotations and sales documentation.

  
  


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  Process customer orders accurately using the company's ERP system.

  
  


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  Monitor orders and keep customers updated on progress.

  
  


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  Liaise with Sales, Operations, Finance and Logistics to resolve queries.

  
  


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  Maintain accurate customer, pricing and commercial records.

  
  


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  Support sales reporting and identify opportunities to improve processes.

  
  

About You

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  Previous experience in sales administration, order processing, account administration or a similar commercial role.

  
  


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  Experience using an ERP or MRP system.

  
  


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  Excellent communication, organisation and attention to detail.

  
  


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  Good working knowledge of Microsoft Office, particularly Excel and Outlook.

  
  


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  A proactive, customer-focused approach with the ability to manage multiple priorities.

  
  


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  A dependable team player who takes ownership and follows tasks through to completion.

  
  

Experience within engineering, manufacturing or a technical commercial environment would be advantageous.

Working Hours

Monday-Thursday: 8:15am-4:45pm
Friday: 8:00am-2:00pm

If you're a commercially minded Administrator looking for a varied role where your organisational skills and customer service make a difference, we'd love to hear from you.

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