Administrator

Claims Administrator

Location: West Molesey, Surrey

Salary: £25,000-£30,000 per year

Hours: Monday to Friday, 8:30am-5:30pm

Working Arrangement: Full-time, five days per week in the office

Are you an organised and proactive individual with a knack for administration? Our client is seeking a dynamic Claims Administrator to join their busy head office team in West Molesey! This is an exciting opportunity for someone who thrives in a fast-paced environment and enjoys juggling various tasks while ensuring smooth operations.

Key Responsibilities:

· Manage incoming calls and emails, including claims allocated by the call centre and national accounts.

· Allocate claims to the appropriate territories while maintaining precise records.

· Coordinate claims from allocation through to fulfilment, reporting, and closure.

· Collaborate with production and customer service teams to support seamless daily operations.

· Monitor franchisee claims activity and provide necessary support and performance reports.

· Respond to calls and enquiries, delivering a professional and helpful service.

· Manage documents, filing, and archiving, including support and legal documents.

· Provide general administrative support across the business and associated companies.

Requirements:

· Strong administration, organisation, and multitasking skills.

· Excellent attention to detail with a commitment to maintaining accurate records.

· Confident written and verbal communication abilities.

· A helpful, customer-focused approach to service delivery.

· Proficiency in Microsoft Word, Excel, and Outlook.

· The capability to work independently and as part of a team.

· Insurance or restoration experience is preferred but not essential.

· Knowledge of QuickBooks and basic accounting principles would be beneficial but is not a requirement.

This role is perfect for someone eager to contribute to a thriving organisation and grow within the restoration claims sector. If you are passionate about providing exceptional administrative support and are looking to make a difference, this opportunity could be the perfect fit!

If you are ready to take the next step in your career as a Claims Administrator, don't miss out on this fantastic opportunity! Apply today and embark on a rewarding journey with our client!

Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.