Delivery Station Manager

  • Location
    Wembley, Greater London
  • Category
    Transport and Logistics - Other Transport & Logistics
  • Contract Type
  • External Reference

Are you passionate about customer and delivery experience? Do have strong leadership principles? Do you want to be part of a company who aim to become the most customer-centric business in the world?

If so, our client's is looking for talented operators to join the fast-moving facilities site at the heart of their rapidly growing operations network.

The Delivery Stations work as smart as they can to continuously delight valued customers with their products. With this in mind, you will strategically lead a team comprising of Operations Managers, Area Managers, Operations Supervisors and Operations Assistants.

Key Responsibilities

  • You will work with key business partners, such as Transport & Sortation, DSP Management, Finance, Loss Prevention, IT, HR, ACES and Engineering.

  • You will track and drive both the operation goals and metrics of your Delivery Station, while regularly presenting your findings to the senior leadership team.

  • You will help to Hire and Develop talented individuals which is a key Leadership Principle for my client. This will help you to create and implement a talent plan for your site, which will touch on talent acquisition, performance and career management, learning and development and positive employee engagement.

Basic Qualifications

  • Degree Qualification or equivalent

  • Direct management experience, comprising both a salaried workforce, hourly and agency strong workforce, in a logistics, manufacturing, engineering, production or distribution environment

  • Experience with planning, performance metrics, process improvement, and lean techniques

  • Experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions, and terminations

  • Strong analytical capability; track record of digging into data and finding solutions for a variety of operational problems

  • Flexibility to work a variety of hours as business demands, including overnight, weekends and holidays

  • Excellent communication skills (including local language and English, written and verbal)

  • Experience managing third party resources on a regional/national scale

  • Experience managing contingent workforce in a business with peak season

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