Trainee Sales Coordinator

  • Location
    Mitcham, Greater London
  • Category
    Customer Service - Customer Service Advisor
  • Contract Type
    Permanent
  • Salary
    £ 20000 - £ 25000 / Year
  • OrganizationType
    Office

Trainee Sales Coordinator


Permanent Opportunity


Mitcham


£20,000 - £25,000


Immediate Start


Based in Mitcham office. Working hours 8.30 - 5pm with l hour lunch break.



  • To liaise between sales teams, various departments, suppliers, and current/future customers

  • Handle a high volume of customer enquiries whilst providing a high quality of service to each caller

  • Processing orders from acknowledgement to delivery


Offer excellent customer service at all times



  1. Answering phones promptly

  2. Processing orders and enquiries from acknowledgement through to delivery to site, ensuring liaison with suppliers and customers

  3. Tracking sales orders to ensure that they are scheduled and sent out on time

  4. Resolving any sales related issues with customers

  5. Constant informing and updating of customers

  6. Checking order acknowledgement for accuracy

  7. Maintain and update customer notes with all transactions, schedule changes and requests

  8. Carrying out administrative tasks such as data input, processing information, completing paperwork and filing documents

  9. Maintain a day book with all day to day events

  10. Support the Sales Reps

  11. Liaise with suppliers

  12. Follow company procedures and policies at all times

  13. Liaise with other members of staff in a professional and friendly fashion

  14. Attend training to develop relevant knowledge and skills

  15. To attend weekly team meetings

  16. Customer Service Skills

  17. Ability to use Microsoft Outlook, Excel and Word,

  18. Excellent communication skills


Multi-tasking



  • Confident

  • Initiative

  • Positive attitude

  • Helpful

  • Responsible

  • Enthusiastic

  • Punctual

  • Can work well in a fast-paced environment



Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.


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To speak to a recruitment expert please contact Joan Collins