Trade Sales Customer Coordinator

  • Location
    Exeter, Devon
  • Category
    Customer Service - Customer Service Advisor
  • Contract Type
  • Salary
    £ 26000 - £ 32000 / Year
  • OrganizationType

Are you looking for a busy, varied and fast-paced sales role in a friendly environment where you can put your excellent relationship building skills to good use? Do you love interacting with customers, providing solutions, and completing the sale?

If so, we have a great opportunity for a Trade Sales Customer Coordinator to join a thriving local builders' merchants who really value and reward their employees!

Job Title: Trade Sales Customer Coordinator

Location: Exeter - western outskirts

Hours: Monday-Friday, Full Time, 40 hours per week, 07.30am-4.30pm or 08.00am-5.00pm, can offer some flexibility for right candidate

Salary: £26,000-£35,000 per annum DOE plus monthly bonuses

Benefits: Good holiday allowance including Christmas shutdown! Free parking, social events, regular bonuses and rewards based on company performance!

The Company: A family-owned builders' merchants with over 25 years' experience who pride themselves on providing an outstanding service to their customers, offering expert industry and product knowledge along with competitive pricing, all with a friendly and welcoming workforce. This business enjoys high customer and employee retention due to its family-feel approach to business, where everyone feels valued and hard work is rewarded!

The Role: The Trade Sales Customer Coordinator will work as part of an upbeat, knowledgeable and friendly team, being the first point of contact for customers, either by phone or in person, ensuring with a smooth, confident and positive sales process.

This is a busy sales role which entails building strong and lasting relationships with new and existing customers, providing a top-class service, offering sound product information and advice, accurately processing orders and maintaining excellent communication skills throughout.

You will take on the responsibility of managing your own customer accounts, ensuring they are receiving the best continued service, helping to maintain the company's excellent customer retention, as well as look for new business opportunities.

Day to day tasks include:

  • Build lasting, positive relationships with customers to ensure sales are achieved

  • Deal with customer enquiries in person, via telephone and email

  • Help expand the customer base where possible, following up on email enquiries, nurturing all sales opportunities

  • Liaise with suppliers to check on customer orders, enquire about any delays

  • Process and update customer orders on inhouse database accurately

  • Update any discrepancies and correct orders if any problems arise

About You:

  • Strong salesperson with a proven track record

  • Excellent communication skills

  • Comfortable working towards team targets

  • Ability to use your initiative

  • Good IT skills

  • Personable, friendly team player with a great sense of humour

Previous sales experience within the construction or trade industry would be an advantage, alternatively you may have honed your sales skills working in a kitchen showroom or selling furniture perhaps! If you have a way with people and excellent communication skills - this could be your opportunity to shine!

This is a great opportunity to work in a comfortable and friendly environment without having to chase unachievable targets but still getting the thrill of a sale!

To Apply: If you would like to know more, please don't delay in calling us today on 01392 426200, email or apply online.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Harri Yeates