Temporary Helpdesk Assistant

  • Location
    Leeds, West Yorkshire
  • Category
    Admin. Secretarial and PA - Administrator
  • Contract Type
    Temporary contract
  • Salary
  • OrganizationType

Role: Temporary Event Helpdesk Assistants

Location: Leeds, LS12

Hours: Monday - Friday 9.30am - 4.30pm

Start Date: ASAP

Duration: 2- 3 Months (Possibility of extension)

Salary: £11.50 per hour + Holiday Pay + Office Angels Benefits

We are proud to be supporting this fantastic global marketing agency in the recruitment of hard-working and passionate Event Help desk Assistants to support with the role out of a large-scale event.

Your main duties will be to answer calls on a help desk with registration queries (e.g., I can't log on / my password doesn't work / how do I change my sessions) and answer similar queries which will come into an email in box.

If you are highly organised with a confident phone manner, we would love to hear from you!

Full training and support will be provided.

Brief Overview of Responsibilities:

  • Handling all incoming phone and email correspondence efficiently and effectively

  • Creating a personal experience for each customer so they feel respected

  • Troubleshoot any customer issues regarding bookings

  • Co-ordinate the sign up & bookings process

To be considered for this opportunity, you will have:

  • A clear and professional phone manner

  • A friendly and positive attitude

  • Evident customer service experience


  • Weekly Pay every Friday

  • Up to 29 days annual leave

  • Dedicated consultant to support your job search and offer expert interview tips

  • Access to free eye-care vouchers and discounts towards glasses for VDU purposes

  • Temp of the Month awards

  • Easy timesheets with mobile support

  • Perks at work and discount schemes

  • Access to well-being platforms

  • FREE access to online LinkedIn Learning courses, there are 1000's of courses and videos available to enhance your learning and skillset, everything from Microsoft systems to soft skills such as delivering great Customer Service

Whilst we'd love to get back to every applicant, it isn't always possible. So, if you haven't heard from us within 2 working days, please note that your application has not been successful on this occasion.

Office Angels are registering all new candidates remotely using our market leading digital interview and meeting software.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Stacey Hodgson