Temporary Customer Service Manager - 6 months

Temporary Customer Service Team Leader - 6 months - £13ph

Office Angels Staines is currently seeking a Customer Service Manager for a community position based in Hounslow. This is initially for 6 months with a high chance of being extending. You will be based in Hounslow.

This is a full-time role, Monday to Friday, with onsite parking.

In a nutshell;

  • You will be managing the Customer Service team of 8 - 10 team members

  • Supporting and motivating your team with a focus on business on KPI's

  • Delegating work to ensure deadlines are met

  • Working to SLA's for all customer enquires

  • Dealing with any customer complaints

  • Running reports and presenting in meetings to Senior management

  • Building relationships with clients and internal managers

We would love to hear from you if;

  • You have worked in a Customer Service leading a team of more than 6 people

  • You are used to working with KPIs

  • You have experience working with different systems and are competent with MS office. Able to run reports from Excel

  • You have built strong relationships with clients, providing excellent customer service

The closing date for this role is Friday 9th April. This role is working in the office, the company are adhering to government social distancing guidelines. Please call/email Sam Warnes - 01784 460981 - Sam.Warnes@Office-Angels.com

By registering with Office Angels, you will benefit from the support of a dedicated and experienced Recruitment Consultant and have access to various interviewing techniques, regular updates of the local employment market and consistent feedback on all applications.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Sam Warnes