Temporary Customer Service Advisor

JOB TITLE: Temporary Customer Service Advisor

LOCATION: Weston-super-Mare, North Somerset


HOURS: Monday to Friday, 35 hours per week

We have an exciting opportunity for a temporary ongoing Customer Service Advisor to join a large family business based in a rural location close to Weston-Super-Mare. This role is starting immediately for 4 - 6 weeks depending on business levels. You must hold a full, clean UK driving licence and access to a car due to the location of this role. In return this company does offer free on-site parking.

The successful candidate must have prior office experience ideally within administrator or customer support, who is passionate about delivery a high level of customer service.

Main responsibilities are:

  • Answering and logging all incoming and outgoing calls and emails to our customers in a professional, positive and friendly manner.

  • Actioning these queries and responding to customers within agreed deadlines.

  • Proactively contacting our customers regarding any delivery issues.

  • Processing customer's orders and making order amendments, within agreed deadlines.

  • Maintaining customer accounts.

  • Providing reports to account managers as and when they are required.

  • Liaising and feeding back to the Customer Service Supervisor when issues arise and keeping all relevant parties updated.

You will need to be computer literate with knowledge of Microsoft office packages, as well as being a great communicator with the ability to well as part of a team and independently. A large percentage of the role will involve assisting customers over the phone therefore you must have a professional and polite telephone manner.

We would love for you to join us, some of the great benefits of temping through Office Angels include:

  • Weekly pay

  • Temporary candidate of the month award

  • Temporary candidate lunches/treats

  • Online timesheets

  • A dedicated consultant as an additional layer of support

This is an exciting opportunity to join a friendly and welcoming team, so please don't delay in applying! Please apply online, or send your CV directly to Nicole.chipperfield@office-angels.com or contact the team on 01823 285440 for more information

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Catherine Knight