Temporary Customer Service Administrator

  • Location
    Taunton, Somerset
  • Category
    Customer Service - Customer Service Advisor
  • Contract Type
    Temporary contract
  • Salary
  • OrganizationType

Are you available immediately and seeking temporary work for a minimum of 6 - 8 weeks from August?

Are you passionate about delivering excellent customer service?

Are you seeking a work life balance with no weekend work? If so… look no further!

JOB TITLE: Temporary Customer Service Administrator

LOCATION: Taunton Town Centre

HOURLY RATE: Up to £11.00 P/H (DOE)

HOURS: Monday - Friday, 9:00am - 5:30pm (1 hour lunch break)

BENEFITS: We would love for you to join us, some of the great perks of temping through Office Angels include:

  • Weekly pay

  • Access to Boost - our exclusive platform with discounts on hundreds of retailers, a wellbeing hub with recipes, an exercise area and a mindfulness section with blogs & videos

  • Temporary candidate of the month award

  • Temporary candidate lunches/treats

  • Online timesheets

  • A dedicated consultant as an additional layer of support

We are seeking a motivated and highly organised individuals with excellent customer care skills to join a well-established and highly reputable business in Taunton. This is a temporary role to support the business through a busy period for a minimum of 6 - 8 weeks starting on Monday 8th August, however there may be permanent opportunities available for the right candidates.

The main purpose of this role is to provide a high level of customer service with the willingness to always go the extra mile. You must have prior experience within a customer service role along with good IT skills and a confident and professional telephone manner.

Key duties will include:

  • Contacting customers and logging details onto the system with high attention to detail and accuracy

  • Ensuring all phone calls are answered in a timely manner

  • Updating database

  • Ensuring any complaints or concerns received are recorded correctly an resolved appropriately

  • Reviewing documents on hold and pushing these through to the next process

  • Liaising with various departments and senior team members

  • Filing, scanning and achieving documents

  • Other administration support

If you are available from August and have fantastic customer service skills, then please apply online, call the team on 01823 285440 or send your CV directly to nicole.chipperfield@office-angels.com.

We look forward to hearing from you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Catherine Knight