Temp to Perm Sales Administrator


Temp to Perm Sales Support Administrator

Immediate Start with the opportunity of going permanent

Temporary to Permanent Opportunity

Central Location, great transport links, large sleek open plan offices.

£25,000pa annum

Amazing benefits:

  • 26 days holiday + bank holidays

  • Annual Bonus Scheme with the potential to earn up to 10% of annual salary based on EBITA & personal KPI contribution to be discussed during the probation period

  • Eligible to join the stakeholder pension scheme

  • Eligible for Life Assurance cover x 1 annual salary on completion of 12 month's service

  • 6 month probation period with notice period of 1 months on either side

  • Group discounts

This is an exciting opportunity for a result driven individual to work in a leading retail head office. You will be a dynamic Sales Support Administrator with experience of working in a busy sales office. The team is responsible for supporting the daily activities of the sales team and are often the first point of contact for our customer base when dealing with queries.

The ideal candidate will be self-motivated and customer focused. Driven, with excellent organisational skills to effectively manage the team's performance to ensure delivery against strategic objectives and quality measures

  • Dealing with incoming queries from the team and internal and external customers

  • Processing order and dealing with customer queries and returns

  • Taking calls, responding to emails and making outbound calls when required

  • Supporting the sales team to ensure their account management run smoothly

  • Ensuring that customer account information and orders are loaded accurately to the system

  • Quality checking information received and ensuring it meets company standards

  • Communicating with the warehouse regarding delivery requirements

  • All associated administration / sales support tasks as required

  • Ensure the consistent and timely delivery of a positive customer journey

  • Contribute fully to achieving all departmental service levels.

  • Review processes and make recommendations to improve efficiencies.

  • Liaising with suppliers and intermediaries

Ideally you will have:

  • Experience in a similar role

  • Excellent verbal and written communication skills

  • Ability to work collaboratively as a team

  • Methodical with a keen eye for detail and good organizational skills

  • Literate in MS Suite

  • Ability to work under pressure and to deadlines

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Joan Collins