Team Manager

  • Location
    Brighton, East Sussex
  • Category
    Customer Service - Customer Services Manager
  • Contract Type
  • Salary
    £ 40000 - £ 55000 / Year
  • OrganizationType

LOCATION: Central Brighton

HOURS: Monday- Friday, flexible/40 hours per week

SALARY: £40,000 - £55,000 p/a + excellent benefits

Benefits: Including Employee Assistance Programme, Long Service Increased Holiday, regular salary reviews, paid overtime, free drinks/refreshments, excellent office space with breakout area, including pool table, darts, TVs and more!

CULTURE: Dynamic, social, friendly, supportive. Provides excellent/unlimited training and career progression opportunities. Modern, open plan offices with its own bar and pool table!

Due to lots of exciting growth within the company, we're teaming up with the Hiring Manager to recruit a Team Manager to join the expanding team.

This exciting opportunity would suit you if you have experience managing Customer Service or Support Desk teams, and if you would like to work for a dynamic, fast growing, well established leading company!

Your responsibilities will include:

  • Managing the day to day running of the support desk team

  • Providing coaching and mentorship

  • Setting performance goals and monitoring progress towards meeting them

  • Developing and implementing process and procedures for improvements

  • Motivating the team and working closely with them to resolve issues

About you:

  • You will have a strong background in managing customer service or support desk teams

  • Good understanding of technical concepts

  • Strong leadership and people management skills

  • You will take advantage of the opportunity here for unlimited training for both yourself and your team!

Next steps:

To take your next steps towards this exciting opportunity, please apply today with your CV!

Immediate start available, however if you have a notice period, we would still love to hear from you.

Office Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy.

Please be aware we receive a lot of applicants for our roles if you have not been contacted within the next 5 days of applying for this role on this occasion you have not been successful but please go to our website for more vacancies -

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Kat Jarvis