Team Assistant - Start Up!

  • Location
    London, Greater London
  • Category
    Admin. Secretarial and PA - Administrator
  • Contract Type
  • Salary
    £ 25000 - £ 32000 / Year
  • OrganizationType

Are you looking for a busy and varied role within a growing organisation?

Our client are a cool start up who provide their members with customisable workspaces designed for people to innovate, connect and thrive!

We are currently searching for an experianced Team Assistant who thirves in a busy and fast paced environemnt!

Apply now to find out more...

About the job role;

JOB TITLE: Team Assistant
Permanent, Full Time
08:30am - 17:30pm
£25000 - £32,000
: Busy, friendly team culture, hardworking team, chatty, sociable, fast paced!

BENEFITS: Fantastic monthly social events, free breakfast, access to on site gym, pension plan, progression and training opportunities

Main function of job:

  • Supervise member move-ins and move-outs for co working space

  • Alongside any Senior Front of House, day to day management and onboarding of the Front of House Team

  • Liaise across the verticals to plan, promote and carry out relevant and interesting community events and services

  • Support the General Manager to ensure member satisfaction, exceeding customer service levels and constantly seeking new ways to engage members and enhance member loyalty with the brand

  • Continually identify opportunities and connect members where possible

  • Maintain member records, feedback and issues as per processes

  • Resolve any building or member issues and requests as promptly and efficiently as possible

  • Conduct tours for new and prospective members

  • Support the General Manager to deliver a building that is safe and clean as per all processes and standards; on brand; managed to agreed budgets and is performing at maximum financial and operational efficiency, at all times

  • Have a good knowledge of company technology and help with troubleshooting problems

  • Carry out a building walk-through inspection regularly each day to ensure building standards, supplies and to ensure the building is on brand

  • Manage building help desk requests and ensure they are completed inline with SLA's or escalated when required

  • Seek to improve operational costs and efficiencies

  • Support with debt collection

  • Support the General Manager with their overall management and supervision, upskilling and mentoring, and performance evaluation.

  • Be a resource to the team when required

  • Create lasting and supportive relationships with internal stakeholders to create the best possible experience in your building

  • Conduct morning meetings each day to best support the team and building

  • During the General Manager's absence and holiday, take on extra responsibilities as directed by Ops Director

Experience, knowledge and skills required

  • At least 2+ years' experience within an Office Coordinator/ Management / FOH role or Account Management role

  • Experienced in delivering a high level of client service

  • Excellent communication skills, both written and verbal

  • Able to easily build and establish relationships in the workplace

  • Experienced in working withing a coworking space/ start up environment - Desirable

  • Project management experience - Desirable

Personal Attributes

  • Right attitude towards work - proactive, able to use initiative

  • Confident team player

  • A collaborative mindset

  • Exceptional attention to detail

  • Strong leadership skills

  • Friendly and bubbly, great interpersonal skills

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Bobbie Williams