Support Consultant

  • Location
    Edinburgh, City Of Edinburgh
  • Category
    Recruitment Consultancy - Recruitment Consultant
  • Contract Type
  • Salary
  • OrganizationType

Office Angels Edinburgh has an exciting new opportunity for a Contractor Support role for one of our clients who are within the Recruitment sector. The salary is £25k - with a quarterly performance bonus! The hours are Mondays to Friday, 9am-5pm. This role will offer hybrid working pattern.

Main Purpose

  • To lead on Contractor support for the entire contractor life cycle (pre, during and post assignment). This role will ensure all key stakeholders are fully informed throughout including operations, on and off-site teams, line mangers and the contractor.

  • Day to day support and administration of the systems linked to the candidate experience.

Main Responsibilities

  • Ownership of the Contractor lifecycle

  • Administration of all the relevant systems related to the Contractors

  • Contractor care and support ensuring the best possible experience throughout

  • Creation of leads through the Contractor and Line Manager contact to be passed to the relevant team(s)

  • Accurate upkeep of all recruitment systems

  • Managing offer and on-boarding process as required

  • Compliance with and adherence to all client policies

  • Compiling reports and working in line with formal SLAs agreed with client

  • Leading Contractor Care programme and managing active contractor relationships

  • Project work and any other relevant activities as required and directed by our clients manager.

Required Qualifications & Expertise

  • Strong Microsoft office skills

  • Experience of working in a fast-paced environment with excellent attention to detail

  • Administration and Customer Service experience is essential

  • Good commercial awareness - an understanding of the business and the market we operate in would be beneficial

  • Experience of working in commercially targeted environment

  • High level of numeracy and literacy

Whilst we'd love to get back to every applicant personally, it isn't always possible and sadly we cannot provide individual feedback. If you are interested in this role and wish to be considered please click apply! This vacancy is being advertised on behalf of Office Angels who are operating as an employment agency. Office Angels are an equal opportunities employer.

**If you are currently registered with Office Angels and interested in this role please contact your consultant directly by email**

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Alice Ellwood