Study Administrator

Study Administrator


Location: Cambridge


Salary: up to £25,000k doe



I am searching for a confident and capable individual, who can support a busy study operational team. This role is open due to an internal promotion.


Your Responsibiities:


-Participant Liaison:


- Taking ownership for professional and timely resolutions of participant queries and handling these in a compassionate manner


-Working internally with the study operational team and liaising, as needed, with other functions within the company to resolve issues; as well as supporting the external study site team members to appropriately triage participant queries received by them


-Study Administrator:


-Preparing site contracts and managing site invoices


- Corresponding with study sites to follow-up on behalf of the study operational team


- Setting-up and maintaining trackers and files


-Reviewing and updating documents


- Scheduling meetings and sending out agendas, documenting meeting minutes


About You:


�Minimum 3 years' experience in a customer service or administrative role


�Degree or HND in business studies, consumer studies, management studies or marketing


� Candidates with a bachelor's degree (BSc, BA, or RN equivalent) in a science-related field


Essential Skills:


�Excellent verbal and written communication skills


�Ability to deal with difficult or pressured situations


�Reliable, resilient and have a meticulous attention to detail


�Experienced using MS Office Suite experience - Word, Excel, MS Project, PowerPoint


� Experience using Smart sheet or other similar business/work management software


Preferred Skills:


� Knowledge of the regulatory environment for conducting research studies


� Ability to work competently, independently manage their own workload and time efficiently to meet tight deadlines, and to troubleshoot problems without continuous supervision


�Detail-oriented and highly organised with the ability to ensure accuracy in all areas of work

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.


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To speak to a recruitment expert please contact Ann Watson