Student Support Officer

  • Location
    Leeds, West Yorkshire
  • Category
    Admin. Secretarial and PA - Administrator
  • Contract Type
    Permanent
  • Salary
    £22,000.00/Year
  • OrganizationType
    Office

Role: Student Support Officer


Location: Leeds City Centre


Hours: 12pm - 8pm Monday to Thursday, 5/7 hours on Friday (flexible to employee)


Start Date: ASAP


Salary: £22,000 with free access to all degree courses offered



Do you love being the first point of contact and being able to resolve any issues that are presented to you? Do you want full time hours but prefer to have the mornings to yourself? Are you wanting a role which literally helps you grow and develop by offering you their own courses for free?



Office Angels are proud to be working with this educational institution to find a friendly, professional and organised Student Support Officer who will help look after the Student Body.



Based in a fantastic city centre location, you will be the point of contact for all student queries and site administration. Not only is this a varied and people-focused position, but this institution offers you free access to study any of their courses as part of your employment package which is such a rare benefit on the market.



This opportunity is ideal for those who have previously worked in customer facing roles and office administration who are looking for a later start to their day.



Brief Overview of Responsibilities:




  • First point of contact for all students and visitors either by phone, in person or by email

  • Using your product knowledge of the courses to answer any queries and understanding when queries may need to be escalated

  • Ensure students receive and have access to the necessary support for their learning

  • Completing and issuing student timetables, issuing amendments as needed

  • Creating reports regarding the courses and student body along with any other administration required by the faculty.



To be considered for this opportunity, you will have:



  • A friendly and professional attitude to work

  • Evident customer service experience

  • Strong administration skills



Whilst we'd love to get back to every applicant, it isn't always possible. So, if you haven't heard from us within 3 days, please note that your application has not been successful on this occasion.



Office Angels are registering all new candidates remotely using our market leading digital interview and meeting software.


Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Mo McHugh