Student Adviser

Role: Student Advisor


Location: New Cross


Salary: Circa £28k


Hours: Permanent- 35 hours per week


Benefits: Cycle to work scheme, can offer flexible working hours, 24 days annual leave- increased 26 days after 2 years' service and 29 days after 5 years + bank holidays, free parking, rewarding environment


We have teamed up with one of our clients based in New Cross looking to recruit for a Student Adviser. This role is responsible for offering academic casework on issues including academic appeals, complaints, and academic and non-academic misconduct casework. This is a fantastic opportunity for someone who considers the health, wellbeing, and safety of self and others. For more details, please call or email Dolly on 0208 464 5225, dolly.ladds@office-angels.com.



Responsibilities:


� To offer academic casework on issues including academic appeals, complaints about issues relating to student life, and academic and non-academic misconduct casework and supporting students with casework related to sexual misconduct, abuse and harassment, domestic violence, racism, and discrimination



  • To undertake advice with students on a 121 and group basis this will involve contact with students face to face, over the telephone and via email

  • Offer advice on student welfare issues including advice relating to discrimination

  • Where appropriate, act as an advocate of students in non-legal dealings primarily with the college, and on occasion with external parties

  • Responsible for preparing content that contributes to publicity campaigns, workshops, the website, and informational publications

  • Input information relating to advice work into relevant databases and documents, in line with the company's procedures

  • Provide support for students by signposting to appropriate support services

  • Contributing to weekly case conferencing, including presenting casework to the advisers, and offering feedback on others casework

  • Responsible for giving presentations to groups of students and staff on advice and welfare matters

  • Responsible for preparing content that contributes to publicity campaigns, workshops, the website, and informational publications

  • Assisting with sabbatical officers' priorities that are in relation to the work of the advice team




Person specification:



  • Good general education - A Level equivalent

  • Qualification in advice and guidance/counselling skills/ community and youth work- desirable

  • Experience in Professional Advice Work

  • Experience of interpreting regulations




































� Experience providing case-based advice to individuals



� Experience of using secure casework management systems effectively



� Experience of working with diverse clients and those from underrepresented groups



� Experience of giving advice where a client has been discriminated against



� Experience of working as part of a team



� Knowledge of support needs for people who have experienced domestic violence and sexual violence, harassment, and misconduct.



� Knowledge of the Equalities Act



� Knowledge of principles relating to cultural competency



� Knowledge of safeguarding principles



� Knowledge of GDPR and principles related to data protection




Whilst we'd love to get back to every applicant, it isn't always possible. So, if you haven't heard from us within 3-5 days, please note that your application has not been successful on this occasion.



If you would like to speak to us about this opportunity, please do get in touch with Office Angels Bromley on 0208 464 5225, alternatively email dolly.ladds@office-angels.com with your CV.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Dolly Ladds