Service/Helpdesk Administrator

New

Service/Helpdesk Administrator
£23k-£25k per annum
Maldon, Essex


*You MUST have experience scheduling engineers to be considered for this role.


My client, a successful facilities company, is currently seeking an experienced individual to join their small and friendly team on a permanent basis.


This role will include, but will not be limited to:



  • Providing a high level of customer service and communication

  • Allocation of emergency reactive maintenance jobs to company engineers

  • Programming and coordination of PPM visits in line with health and safety conditions and deadlines, utilising client portals or emails.

  • Responsibility for in the end servicing process, including maintenance of call logs and coordination of engineers

  • Ordering and purchasing of replacement parts, ensuring a completion of all jobs in a timely manner.

  • Monitoring costs of reactive and PPM visits

  • Updating asset schedules utilising JobLogic.




  • Strong computer skills are essential with knowledge of Job Logic, Sage and Pronett an advantage.


NB: If this company and position appeals to you then please apply your CV on-line. Advertised by Office Angels, Essex. Please note that due to a high volume of response Office Angels receive; only successful candidates will be contacted for the purposes of the Regulations, please note that Office Angels in the provision of these services will be operating as a recruitment agency. Office Angels are an equal opportunities employer


Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser: https://(url removed)/candidate-privacy

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Hayley Sanderson