Service Support Coordinator / Planner

  • Location
    Crawley, West Sussex
  • Category
    Admin. Secretarial and PA - Administrator
  • Contract Type
  • Salary
    £ 12 - £ 13 / Hourly
  • OrganizationType

Service Support Coordinator / Planner

£24-£25k + bonus + overtime payments

Different shifts available on a rota basis. 9-5.15, 945-6, 8-415.

On call allowance of £400. Bonus payments. Temp to perm!

Office Angels are supporting a global leader; due to expansion they are looking for 2 more Service Coordinators to join them ASAP.

Joining the newly refurbished office and friendly team, you will be the first point of call for third party providers and companies that have bought top of the range equipment.

About your new role:

  • Dealing with customer communication, both internal and external.

  • Managing all service tasks and requests

  • Log customer calls, schedule tasks for engineers

  • Check contract statuses

  • Escalate calls to senior members of the team if required

  • Carry out service checks

  • Manage and assign tasks to engineers and communicate updates to customers.

  • Raise holiday, sickness and training for the engineering team.

  • Raise quotations as required

  • Order parts

  • Raise purchase orders

  • Book hotels and flights for engineers

About you

  • Ideally from a planning / scheduling background or customer service

  • Available immediately and ongoing

  • Happy to work in the office full time

  • Good attention to detail

  • Competent IT user, including Excel

Next Steps:

  • Please apply today with your up to date CV and contact details

  • If you have trouble uploading your CV, please email it to and put the job title as the subject

Working as a temp is an ideal way of exploring different job roles and industries. It's also gives you control of your own work/life balance. Here are just some of the benefits you can expect when you become part of the Office Angels team:

  • Employed directly with Office Angels, meaning we're always on hand to ensure you're being well looked after

  • Eye care vouchers and money towards glasses should you require them for VDU purposes

  • We can search for permanent work whilst you're in assignments and offer expert interview support and advice

  • Weekly pay

  • Pension scheme option (with employer contributions)

  • 28 days paid annual leave (Based on a weekly accrual)

By registering with Office Angels you will benefit from the support of a dedicated and experienced recruitment consultant, have access to various interviewing techniques, regular updates of the local employment market and consistent feedback on all applications. This service is offered right through to the day you start your new role and beyond.

Office Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy.

Please be aware we receive a lot of applicants for our roles if you have not been contacted within the next 72 hours of applying for this role on this occasion you have not been successful but please go to our website for more vacancies -

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Lucy Kneller