Service Desk Consultant

JOB TITLE: Service Desk Consultant



LOCATION: Exeter or Honiton



SALARY: Up to £25,000 PA DOE



BENEFITS: 25 days holiday plus Bank Holidays ,Up to 10% Bonus, 6% Contributory Pension from Company



HOURS: 8.00am-5.00pm Monday-Friday



THE COMPANY: Friendly, down to earth, supportive and progressive telecommunications company who really value their employees and provide fantastic training.



THE ROLE: The focus of this role is the delivery of effective internal support, meeting agreed delivery timescales and KPIs and to support the company's internal infrastructure systems.



Key duties will include:



� Providing support to colleagues as part of the service desk team


� Maintenance and development of existing systems


� Implementation, of operational IT and OSS/BSS systems


� Maintaining effective documentation of existing and new systems


� Systems monitoring for performance and availability


� Assist the IT supervisor with contributions to process development


� Ensure all activities are compliant with Company Policies, in particular IT Security policies, GDPR and Safety Policies



We would love to hear from candidates who have:


� � 2 years relevant experience


� � Full UK driving license


� � Experience with Microsoft and Open Source software


� � Experience with Office 365


� � Some exposure to Azure or other cloud services


� � System administration experience


� � Basic understanding of networking principles


� � Solid organisational ability and an attention to detail


� � Good written and verbal communications skills


� � Results-driven, with good time management skills


� � Problem solver and solution provider


� � Willingness to travel between sites



If this sounds like you or you would like to find out more please either apply online , email your CV to Vicky.williams@office-angels.com or call 01392 426200 to speak to Vicky and discuss the role in more detail.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Vicky Williams