Service Coordinator

  • Location
    Rushden, Northamptonshire
  • Category
    Admin. Secretarial and PA - Administrator
  • Contract Type
    Permanent
  • Salary
    £ 24000 - £ 25000 / Year
  • OrganizationType
    Office

Service Coordinator


Location - Rushden


Hours - 37.5 hours per week


Salary - Up to £25,000 per annum


Permanent role



Please note this role is fully on site!



Do you have office-based experience?



Are you flexible and a team player?



Are you looking to develop your career?



We may have the perfect role for you!


Your role is vital to provide Administrative support to the Technical Service Department to ensure the highest quality of service to customers and Engineers! You will also take ownership and coordinate several Customer Service systems.



Key duties:



  • Provide administrative support of the Technical Services Department and Customer Service Department

  • Vehicle Fleet as and when required, to assist in the smooth running of the department. Including:


-Management of van repairs & MOT's


-Assisting Operations Manager with insurance claims


-Management of the diary for pool vans on Outlook


-New van preparation - racking, security, trackers, camera's


-Management of Congestion Charges & Toll Accounts - ensuring this is correct and old company vehicles are removed.


-Updating of vehicle ownership log issued to TSD.


-Administration of Monthly Van checks emailed from engineers.



  • Management of Engineers uniform and PPE

  • Coordinate the allocation and distribution of 'shared tools' ensuring they are available when and where required and fully traceable at all times. This will require involvement in the resource scheduling meetings.

  • Ensure all test and service equipment requiring calibration is calibrated within required timescales with minimal disruption to planned work.

  • Procurement:


-New tooling


-Engineer consumable stock.


-Assisting Operations with stock/tooling area


-Providing Department Manager with costs for budgets and approval.


-Working with Operations Manager to procure new vans and selling of old.



  • Produce all installation kits, according to the specification provided by Project Managers / Lead Engineers and manage the return of equipment to the warehouse in order to assist with effective installations. Such as:


-Installation kits, including tools.


-Hire equipment.


-Replacement of damaged / missing parts



Person Specification:



  • Good communication skills.

  • Previous office-based experience.

  • Organised

  • Flexible, Team Player and Hands on attitude.


Benefits:



  • 20 days starting holiday (Increases to 30 days with time served)

  • Sick pay scheme (after probation)

  • Workplace pension (after probation)

  • Annual Bonus Scheme (after 1 year of service)

  • Life Assurance

  • Social Events

  • Early finish on Fridays

  • Onsite parking

  • Development and Training



If this sounds for you, please apply for this role by sending your updated CV to Gabriella.Saunders@office-angels.com

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Gabriella Saunders