Service Coordinator *Option to WFH + 25 days A/L*

  • Location
    Ashford, Kent
  • Category
    Admin. Secretarial and PA - Administrator
  • Contract Type
  • Salary
    £ 25000 - £ 28000 / Year
  • OrganizationType

Job Title: Service Coordinator *Option to WFH and the office*

Location: Ashford, free parking

Benefits: Modern offices, 25 days annual leave plus a day off for your Birthday

Salary: £25k - £28k DOE

Duration: 1 year Maternity contract

Hours: Monday-Friday, 8am-4:30pm, 8:30am-5pm or 9am-5:30pm

Key responsibilities:

  • Provide customers with a competent and accessible first point of contact.

  • Arrange all call outs and maintenance visits for 12 Engineers across the UK.

  • Ensure that customers are kept informed of service progress.

  • Providing RAMS.

  • Working with client portals and completing client forms eg PQQ's.

  • Liaise with technical support in relation to faults to see if the fault can be rectified over the phone or if an engineer is required.

  • Liaise with engineers on day-to-day jobs progress to ensure all visits are being met.

  • Passing invoice requests to accounts.

  • Reporting at weekly service meeting.

  • Providing holiday cover for Service and Stock Co-ordinator

  • Ad hoc project work as required.

  • Use of company systems as required (Accounts and Project Management)

This amazing company would like to recruit a candidate with the following:

  • Experience scheduling Engineers

  • Excellent Geographical knowledge of the UK

  • Excellent telephone manner.

  • Competent IT user - experience of MS Office and Sage 50 desirable

Next steps:

If you have the above skills and experience then please apply - this is such an incredible opportunity where you can really grow your career at this company.

Alternatively if you know someone who may be suitable for this role please share the details. If you successfully refer a friend for the above role, you will receive a £100* voucher of your choice! Terms apply*

Please note if your skills match the requirements for the job then you will receive an e-mail from us (remember to check your junk mail). If you do please call us on 01233 611780 ASAP or within 24 hours to discuss the position in further detail with Bonnie (Candidate Manager) or Nicola (Permanent Consultant).

We look forward to your application.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Nicola Hamley