Service Coordinator

  • Location
    Haywards Heath, West Sussex
  • Category
    Admin. Secretarial and PA - Administrator
  • Contract Type
    Permanent
  • Salary
    £27,000.00/Year
  • OrganizationType
    Office

Job Role: Service Co-ordinator


Location: Haywards Heath


Salary: £27,000 per annum


Hours: Monday to Friday, 9am - 5pm (35 hours per week)


Benefits: 8% company pension contribution, Annual performance related bonus, Annual pay review, Generous holiday entitlement


Office Angels are working closely with the Hiring Manager to on board an experienced Service Coordinator to join their successful and growing team in Haywards Heath.



Your key responsibilities:



  • Booking and coordinating all service related works quickly and effectively

  • Providing Service Engineers with all relevant information required for each site visit

  • Supporting the Service Department to deliver against key performance indicators and benchmarks

  • Ensuring that all management systems are fully up to date

  • Responsible for the production of invoices for all completed works

  • Responsible for the production of quotations for installations, emergency callouts and preventative maintenance

  • Working with a team of Engineers to improve and maintain productivity and efficiency whilst contributing to a stable team-based environment

  • General office administration tasks


About you:



  • At least 2 years of experience in a service coordinator role

  • A multi-tasker and decision maker with the ability to meet the highest standard of needs of the business and the customer alike

  • Able to prioritise varied workloads to meet deadlines

  • Able to actively communicate confidently and effectively both in and out of the company

  • Brilliant verbal and written communication skills

  • Strong interpersonal skills and are able to deal with a diverse range of people

  • Excellent organisational skills and attention to detail

  • High level IT skills including all Microsoft packages including Microsoft Teams

  • Previous administrative experience, learning new systems and processes won't be a problem



Office Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy.


Please be aware we receive a lot of applicants for our roles if you have not been contacted within the next 5 days of applying for this role on this occasion you have not been successful but please go to our website for more vacancies - www.officeangels.com.



Office Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy.


Please be aware we receive a lot of applicants for our roles if you have not been contacted within the next 5 days of applying for this role on this occasion you have not been successful but please go to our website for more vacancies - www.officeangels.com.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Alice Holden