Service Co-ordinator / Administrator

Service Co-ordinator / Administrator

Edenbridge area (driver required due to location)

Salary: up to £27,000 per annum DOE

Hours: 8.30 - 5pm Monday - Friday. (possible 4.30pm finish)

Benefits: 25 days holiday plus bank holidays, increasing with years' service. Company sick pay & Pension schemes included in employment package. Free parking on-site.

Environment: Small friendly established team in a Head Office. Full training on systems provided.

Are you a well organised person? Do you like planning and scheduling? Would you like to utilise your administration skills within a new environment?

Maybe this is the role for you!

Working alongside a Service Manager and Customer Service Team you will be responsible for booking in jobs and ordering parts for this busy service department;

• Scheduling all works for customers, ensuring urgent works are prioritised

• Using skills matrix to assign tasks, working accurately and in detail

• To order parts, sundries and chemicals for works as required

• To create & maintain product database- to include office stock inventory, parts list with up-to-date prices & serial numbers, customer database of parts sold/on-site systems

• Work with engineers and field agents to establish and determine service visit timings

• Updating Customer Account Managers and the internal system with dates & details

We are looking for someone well organised, who holds excellent administration and customer skills and the ability to adapt to a changing workload. Full training will be given on the role, however, experience in the field of service delivery / or similar would be desirable for this position.

This role is being managed by Debbie Foster and Katrina Smith Office Angels - Tunbridge Wells. 01892 614242.

debbie.foster@office-angels.com

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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