Service Co-ordinator / Administrator

  • Location
    Lingfield, Surrey
  • Category
    Admin. Secretarial and PA - Administrator
  • Contract Type
  • Salary
    £ 25000 - £ 28000 / Year
  • OrganizationType

Service Co-ordinator / Administrator

Edenbridge area (driver required due to location)

Salary: up to £27,000 per annum DOE

Hours: 8.30 - 5pm Monday - Friday. (possible 4.30pm finish)

Benefits: 25 days holiday plus bank holidays, increasing with years' service. Company sick pay & Pension schemes included in employment package. Free parking on-site.

Environment: Small friendly established team in a Head Office. Full training on systems provided.

Are you a well organised person? Do you like planning and scheduling? Would you like to utilise your administration skills within a new environment?

Maybe this is the role for you!

Working alongside a Service Manager and Customer Service Team you will be responsible for booking in jobs and ordering parts for this busy service department;

  • Scheduling all works for customers, ensuring urgent works are prioritised

  • Using skills matrix to assign tasks, working accurately and in detail

  • To order parts, sundries and chemicals for works as required

  • To create & maintain product database- to include office stock inventory, parts list with up-to-date prices & serial numbers, customer database of parts sold/on-site systems

  • Work with engineers and field agents to establish and determine service visit timings

  • Updating Customer Account Managers and the internal system with dates & details

We are looking for someone well organised, who holds excellent administration and customer skills and the ability to adapt to a changing workload. Full training will be given on the role, however, experience in the field of service delivery / or similar would be desirable for this position.

This role is being managed by Debbie Foster and Katrina Smith Office Angels - Tunbridge Wells. 01892 614242.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Debbie Foster