Service and Project Coordinator

  • Location
    Exeter, Devon
  • Category
    Energy - Renewable Energy
  • Contract Type
    Permanent
  • Salary
    £ 23000 - £ 26000 / Year
  • OrganizationType
    Office

Our client, a market leader in the renewables industry, is recruiting for a Service Coordinator to join their team at this very exciting time for the industry.


This role would really suit an ambitious individual looking to pursue a career, within a sociable, down to earth team, where work hard play hard is very much the mantra! It would also very much suit someone with a background in coordination or client relationships who is looking for a new challenge!


This really is an exciting opportunity with unmatched benefits!!



  • Fantastic career progression and professional development opportunities

  • Fun, sociable, supportive team with a unique down to earth and friendly culture

  • Upmarket office in a beautiful location (you can see sheep from your desk!!)

  • Free on site parking



JOB TITLE: Service and Project Coordinator


LOCATION: Dunchideock


HOURS: 40 hours per week, Monday to Friday, various start and finish times between 8am & 6pm. This team also have a weekend on call rota - you will be required to be on call 1 weekend in 4 and will be paid generous overtime for this.


SALARY: £23, 000 - £25, 000 per annum plus overtime


BENEFITS: 21 days holiday per year plus Bank Holidays, Cycle to Work Scheme, Company pension and bonus scheme, Life assurance cover and option to elect private medical cover, onsite free parking, sociable team, progression and professional development opportunities.



THE COMPANY: Founded in 2010, this company have built an excellent reputation in the renewable energy market. They are poised to take advantage of increasing opportunities in both the UK and further afield at this particularly exciting time for the industry. This is a fantastic time to be joining this company! You will be part of a bubbly, tightknit team who all chip in to make the days as enjoyable as they are productive and who thrive on providing a fantastic service to their clients!


THE ROLE: This is a varied position within a busy operational department where you will work to ensure the effective delivery of customer contracts, running the service on the client's behalf. You will ensure that the service is running reliably, effectively and consistently and that any issues are addressed promptly. You will arrange maintenance and repairs on their behalf to ensure the service is performing to its maximum potential. You will provide the client with regular updates on the delivery of the service and any issues that arise and will make recommendations to them as needed. You will be their first point of contact within the business and will be their client relationship manager.



YOU WILL BE RESPONSIBLE FOR:



  • Primary point of contact for your clients, maintaining strong, open working relationship

  • Ensuring the company deliver on all aspects of their contracts with the clients

  • Monitoring of sites and logging faults

  • Creating work orders and arranging for works to be completed in agreed timeframes and liaising with engineers

  • Raising quotes and invoices for works

  • Producing monthly reports for clients detailing site performance and regular communication with clients providing updates on performance

  • Attending monthly meetings with client to update on site status and progress

  • Reviewing of reports before these are sent to the client

  • Submitting site proposals to clients and organising site visits



WHAT WE ARE LOOKING FOR:



  • Client relationship / Customer Service experience

  • Strong admin / organisational skills

  • Ability to communicate client needs with team and to engage with other parts of the business to ensure they resolve clients' issues in a timely manner

  • Report writing experience

  • Ability to manage multiple responsibilities and relationships simultaneously

  • A knowledge of renewables would be a distinct advantage but is not essential

  • A team player

  • Ability to work to deadlines and under pressure



TO APPLY: If you are interested in this role we would love to hear from you. Please call Alex on 01392 426200 or email a copy of your CV to Alex.Pedrick@office-angels.com.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.


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To speak to a recruitment expert please contact Alex Pedrick