Service Administrator x 2 Temp to Perm

  • Location
    Birmingham, West Midlands
  • Category
    Admin. Secretarial and PA - Administrator
  • Contract Type
    Temporary contract
  • Salary
    £ 21000 - £ 22000 / Year
  • OrganizationType

Job Role: Service Administrator

Salary: £21'500 per annum (rising to £22'000 following a successful probationary period)

Location: Birmingham (Hybrid working option)

Temporary to Permanent, Full time hours

Proposed start date: Immediate

Office Angels is the market-leading provider of Temporary and Permanent office professional roles across the UK. For more than three decades, we've been proving our worth with every placement. We develop supportive relationships with our many valued clients, understanding their unique business requirements and pinpointing the ideal fit for their company culture. We're also passionate about helping our candidates fulfil their career potential.

Our client, a busy supplier, is looking to recruit two additional administrators to join their team on a full-time basis. The successful applicant will have experience and transferable skills within a previous administration role and be a confident individual with high attention to detail, good communication skills, and organised.

The role:

  • Manage customer accounts

  • Daily update of all portals

  • Assist in reducing return calls, repeat enquires by liaising with stores

  • To ensure the highest level of quality, accuracy and efficiency is maintained

  • To communicate with all departments on the progress of each job via the operating platform and relevant apps

  • Weekly inspections

  • To assist and take part in audits

  • To arrange works, order parts and receive job packs, highlighting risks and possible issues quickly

  • Be able to liaise with colleagues and work supportively and jointly when appropriate

  • Be able to construct effective written communications, including letters and reports to meet business needs

  • Demonstrate confident and effective telephone skills

  • Use good interpersonal skills, including questioning and listening

  • Management of area team, holiday & sickness, monitor call out rota

  • Assist new contacts into the business, managing transition phases from existing suppliers

The person:

  • Highly numerate

  • Work to own initiative

  • Excellent administration acumen

  • Have ownership, winning, result driven mentality

  • IT literate and able to work with multiple systems and data sets

  • Transferable skills from previous administration role advantageous

If this sounds like a role you are interested in, press apply now…. we would love to hear from you!

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Anraj Srah