Service Administrator

  • Location
    Hassocks, West Sussex
  • Category
    Admin. Secretarial and PA - Administrator
  • Contract Type
    Permanent
  • Salary
    £30,000.00/Year
  • OrganizationType
    Office

Job Title: Service Administrator


Location: Gatwick Area


Contract Details: Permanent, Full Time


Hours: Monday - Friday 8am - 5.30pm, 1 Saturday shift per month (4 hours)


Salary: £30,000 per annum


Please note that a valid driving licence is required for this role, as it entails moving vehicles.


Our client, a well-established organisation in their trade, is seeking a dedicated and organised Service Administrator to join their team. As a Service Administrator, you will be responsible for liaising with customers regarding completed work on vehicles, processing all administration, and handling warranty and contract claims.


Key Responsibilities:



  • Communicate effectively with customers, ensuring a high level of customer satisfaction by addressing any inquiries or concerns promptly and professionally.

  • Complete and process all necessary administrative tasks, ensuring accuracy and efficiency in maintaining records and documentation.

  • Collaborate with different departments to ensure smooth workflow and timely completion of work in progress.

  • Handle warranty and contract claims efficiently, following appropriate protocols and guidelines.

  • Prepare and issue invoices to customers, ensuring accuracy in pricing and billing information.


Qualifications:



  • Previous experience in a service administration role or similar capacity within the automotive industry is preferred.

  • Excellent organisational and time management skills, with the ability to prioritise tasks effectively.

  • Strong attention to detail and accuracy, ensuring all administrative processes are completed thoroughly.

  • Proficient computer skills, including experience with MS Office Suite and database management.

  • Exceptional interpersonal and communication skills, both written and verbal, with the ability to build and maintain strong customer relationships.


If you are a motivated and proactive individual with a passion for providing exceptional service, our client's organisation offers a supportive team environment and opportunities for growth. Join their team as a Service Administrator and contribute to their ongoing success. Apply now!


Office Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy.

Please be aware we receive a lot of applicants for our roles if you have not been contacted within the next 5 days of applying for this role on this occasion you have not been successful but please go to our website for more vacancies - www.officeangels.com.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.


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To speak to a recruitment expert please contact Alice Holden