Service Administrator

  • Location
    Falkirk, Falkirk
  • Category
    Admin. Secretarial and PA - Administrator
  • Contract Type
    Temporary contract
  • Salary
  • OrganizationType

Office Angels are recruiting on behalf of a leading public services provider based in Larbert. Our client is looking for 4 Service Administrators to add to their processing team.
Our client prides themselves on providing an excellent customer journey and want YOU to be a part of it. The hours of work are  9am - 5pm (Monday-Friday).

Rate of Pay: - £10 per hour.
Assignment Length: 3 months

Due to the nature of this role, we will only be shortlisting candidates who are available to start work ASAP.

 About the Role  

- You will be first point of contact - you will be focused on delivering a high level of customer service.
- Assisting customers with online registration - dealing with all queries in relation to this.
- Updating internal database, keeping customer details accurate.
- Delivery of a quality workload in a fast-paced environment.   
- Collating and reporting information using MS Excel. 
- Assisting with delivery and roll out of new services
- Taking and directing calls and queries to relevant departments.
- General administration support, including uploading and processing documents for service users.

About You  

Excellent communication, organisational and administration skills 
Proficient in MS Office Packages.
Excellent customer service approach  
Ability to meet tight deadlines and multi-task 
Ability to work as part of a team and to use your own initiative  
Quick learner with good attention to detail, accuracy and presentation 
Ability to quickly understanding of products, systems, and customer requirements

Personal Attributes  

Proactive, professional and helpful 

Calm, confident manner and able to work effectively under pressure, in a fast paced technical work environment.  

Reliable, responsible and organised.  

Solution focused and flexible approach to problem-solving  

You will be based at the company head office - the working environment suits self-directing people able to agree priorities and feedback challenges or obstacles clearly and quickly. It is a fast paced and busy office where accuracy and timely completion are required.

If you are ready for a new challenge, please apply today!

Working as a temp is an ideal way of exploring different job roles and industries. It's also gives you control of your own work/life balance. Here are just some of the benefits you can expect when you become part of the Office Angels team: 
* Employed directly with Office Angels, meaning we're always on hand to ensure you're being well looked after 
* Access to discount vouchers with many high street brands 
* Eye care vouchers and money towards glasses should you require them for VDU purposes 
* We can search for permanent work whilst you're in assignments and offer expert interview support and advice 
* Weekly pay 
* Pension scheme option (with employer contributions) 
* 28 days paid annual leave (Based on a weekly accrual) 
* Statutory Sick Pay in the unfortunate event you find yourself under the weather 
* Access to our assistance programme that provides free, confidential and independent advice on a range of issues including grief, stress and legal issues 
* Should you wish to pursue a different career path, we have several sister businesses which cover almost every sector and specialism 

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Dominique Daly