Service Administrator

  • Location
    Bathgate, West Lothian
  • Category
    Admin. Secretarial and PA - Administrator
  • Contract Type
    Temporary contract
  • OrganizationType
    Office

Do you love to supply the best level of customer service?


Are you experienced at multi tasking and working in a busy environment?


If you would love to work for a company who has been voted the 5th best place to work please check out our new job below!


Office Angels are extremely excited to be supporting one of our fantastic clients based in Bathgate with their new Administrator role. This role is based working Monday - Friday 9am - 5pm.


The main purpose of this role is to support the operations team with all general office administration support whilst delivering excellent Customer Service to all clients and customers..


Main Duties and Responsibilities:



  • Deal with customer incoming customer enquiries, ensure correct information is provided, systems are updated, and all relevant persons are informed.

  • Produce paperwork for Surveyors.

  • Enter customer details quickly and accurately into database.

  • Outbound/Inbound telephone calls, updating the corresponding system.

  • Log customer issues and complaints ensure these are passed to correct person to deal and ensure follow up to close issue/complaint.

  • Run reports through in house system and excel on a weekly, monthly and adhoc basis to meet business and client requirements.

  • Collate information for Supervisor's as required.

  • Process and issue purchase order numbers.

  • Booking of travel and accommodation for operatives and surveyors.

  • Additional duties as the business requires.



This role is based on a temporary position with a possibility to go permanent after 12 weeks depending on performance.


If you are excited and ready for a new role to start ASAP please apply now.



Working as a temp is an ideal way of exploring different job roles and industries. It's also gives you control of your own work/life balance. Here are just some of the benefits you can expect when you become part of the Office Angels team: 



  • Employed directly with Office Angels, meaning we're always on hand to ensure you're being well looked after

  • Access to discount vouchers with many high street brands

  • Eye care vouchers and money towards glasses should you require them for VDU purposes

  • We can search for permanent work whilst you're in assignments and offer expert interview support and advice

  • Weekly pay

  • Pension scheme option (with employer contributions)

  • 28 days paid annual leave (Based on a weekly accrual)

  • Access to our assistance programme that provides free, confidential and independent advice on a range of issues including grief, stress and legal issues

  • Should you wish to pursue a different career path, we have several sister businesses which cover almost every sector and specialism



We're proud to say our consultants are experts in recruitment and are more than happy to discuss the benefits in more detail; please contact your local Office Angels branch for further information.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Louise Wright