Senior Sales Administrator

Senior Sales Administrator


Monday - Friday 9am-5pm


Based in Sunderland - access to own transport is advisable


£20-£22k depending on experience


Fixed term until March 2021 with a potential to be extended depending on business needs


Immediate start date


Our Client based in Sunderland is looking for a Senior Sales Administrator to start immediately until March 2021. The role will be to support the team with administration support and liaising with clients to enable the business to operate effectively and deliver against the budget.


Job Duties:



  • Be the first point of contact on the phone and email for all client enquiries to minimise client wait times

  • Be proactive in supporting the team and wider stakeholders, building effective relationships

  • Support the production of reports, working with the team to gather the data for analysis to enable the business to monitor its performance against business targets and objectives

  • Liaise with clients, answering their queries over the phone and email and dealing with them effectively to ensure a swift and effective response in line with business KPI's and objectives

  • Support the effective and efficient delivery of inspections. Liaising with both employed and sub contracted installers at each stage of the inspection process to ensure they run smoothly and efficiently.

  • Gain a basic understanding of the audit time-line, working with the audit team as required to support audit delivery.

  • Liaise with both employed and sub-contracted installers effectively as required to ensure they are aware of upcoming site visits, minimising the risk of delays/ cancellations when installers arrive on site.


Candidate requirements:



  • Ability to manage workload and prioritise

  • Great communication skills both over the phone and via email

  • Confident and able to work well within a team

  • Outstanding attention to detail


If you have the relevant skills and experience, please send your application via this advert today.


Due to the high volume of applicants we are unable to provide individual feedback for this recruit. If your skills and experience match what our client is looking for, you will be contacted directly.

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To speak to a recruitment expert please contact Rachel Todhunter