Senior Retail Customer Assistant - 30 hours per week

**Senior Retail Customer Assistant - 3 weeks**

Job Title: Senior Retail Customer Assistant

Salary: Up to £11.01

Working pattern: 30 hours per week, Monday to Thursday

Location: Cambridge, CB2

Duration: Week-commencing 5th, 12th and 19th June

Role Responsibilities:

• To Supervise the effective operation of the retail outlet/s in maintaining outstanding store standards, whilst providing friendly, helpful, and excellent customer service to all customers, maximising a great shopping experience.


• To Support the manager to deliver set KPI's by directing ,developing & supervising a team to achieve set goals


• Supervising of a team ensuring that preparation of hot & cold food is to legal food safety standards & be able to assist at peak trade.


• Operating the till and undertake cash reconciliation as required & will be required to perform an open & close of a service.


• To receive incoming deliveries, distribute, maintain, and date rotate stock as appropriate. Assist in the accurate completion of regular stock takes.


• Engage with volunteers to direct & lead by example to ensure they have a great volunteer experience. Have a positive & motivated attitude.


• Maintaining a high level of cleanliness complying with Health and Safety and food hygiene standards and ensuring all areas of the site remain tidy.


• Ensuring that all policy & procedures are followed at all times.

About you:

• Previous experience in a retail or cafe environment with experience of managing people


• Knowledge of EPOS systems would be advantageous.


• Knowledge and experience of general administrative processes.


• Knowledge in Food Safety & Health & Safety procedures would be advantageous but full training will be given


• Excellent communications skills


• Skills in Organising ,Delegating & Prioritising


• Can remain calm & professional in fast paced environment


• The ability to deliver excellent customer service


• Experience with email and internet is required


• Enjoy working within a passionate team as well as working on your own on occasions

Next steps:

• Please apply today with your up to date CV

The Small Print

Whilst we'd love to get back to every applicant, it isn't always possible. So, if you haven't heard from us within 3-5 days, please note that your application has not been successful on this occasion.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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