Senior Renewals Relationship Manager - MUST HAVE EXP

We are recruiting for this role during this challenging time however our client is able to adhere to all policies related to Covid 19 to ensure the well-being of all their employees

I work remotely so if you have any questions please email me on and a telephone number and I will call you, however please also apply for the role as due to the amount of applications we are receiving applications are checked before the email box and I wouldn't want you to miss out

We're looking for talented and ambitious experienced proactive Senior Renewals Relationship Manager to work as a more experienced member of the Renewals Channel and within the wider Sales Team, having experience in this role is essential as the interview is based around your experience within the current market

As the experienced Senior Renewals Relationship Manager we are looking for a forward thinking experienced individual to join our rapidly growing business based in Nottingham as part of a very established experienced team with free parking working Monday - Friday office hours in brand new bespoke office where the client can offer flexibility of working from home two days a week and in the office for 3 days a week although due to circumstances you would be working from home full time for the next 6 months and this position comes with uncapped earning potential and an opportunity for development

As the Senior Renewals Relationship Manager some of your duties are listed below

Accountability for overall performance and pipeline for your TPI's covering all aspects of the Renewal processManage and coordinate the renewal teams Account Plan with TPI's to understand and give visibility of their routes to market, potential value and actions to progress value/volume

Understand challenges and blockers to sales and ensure these are logged, collated and communicated with a solution to line manager and wider business

Adhere to agreed service level agreements for the pricing and servicing of TPI contracts

Use your knowledge of the TPI Market to improve our share

Identify and understand TPI needs and work with key stakeholders to make things happen

Be the "go to person" for all TPI enquiries covering the Renewal journey - objections, billing issues, servicing queries, commission statements and consumption reports, new propositions etc

Gain an in-depth knowledge in to your TPI's, their wants and needs and how we can work together better

To constantly hit profit and margin targets through TPI Renewal that sit within your TPI caseload having responsibility to drive sales through weekly contact with your TPI's collating feedback to aid future improvements

To deliver excellent customer service through strong relationships with Yu Energy Brokers, understanding their needs and working with them to remove blockers and achieve targets

Price TPI tenders selectively, where required to win larger business

Negotiating >1 Gig/Large contracts with Management team to get contracts agreed and signed

Working closely with TPI's on objections, rejections and credit control etc

Performance manage all TPI's with an expectancy of growth

Weekly conference calls with your top TPI's to manage their performance and track tenders, renewals

Working with TPI's to help reduce any outstanding debt for their Customer's

Understanding renewal timeline and sales process from customer, partner, and Yu Energy point of view.

Building professional relationships with TPIs and stakeholders across the Business to gain win/win relationship.

Lead, own incentives to create more business through allocated TPI's

Create Wishlist for TPI caseload obtaining information on competitor offers etc

F2F contact off site with TPI's where necessary to support strategy

Ability to run own desk but support the less senior members of the Renewal team with query resolution without being micro managed

Work with allocated support providing timely tenders with sufficient information

Providing key Management Info to your line manager, consolidate for the team (including pipeline, quote performance and improvement plans)

roactively engaging partners in strategic discussions well in advance of large renewals

Meeting and exceeding all renewal sales KPI's

Accurately forecasting renewal sales and timing by maintaining good quality MI

Use your experience to articulate the renewal cycle

Building professional relationships with TPIs

ricing all tenders effetely and accurately

Once successful as the Senior Renewals Relationship Manager you will receive the following benefits

- 22 days annual leave (plus bank holidays)

- Training and development opportunities

- Employee perks and support

- Recognition and reward

- Early leave on your birthday

- Attendance bonus

- Plus many more

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To speak to a recruitment expert please contact Michelle Jackson