Scheduler - 1 year contract

Scheduler / Customer Coordinator - 1 YEAR CONTRACT BASED IN PADDOCK WOOD

Office/ Work from home mix to be discussed as per government guidelines/training period

£20,000 - £25,000 per annum + benefits

Office Hours; 35 hours (between 8-5pm) So 9-5pm, 8-4pm or 9.30-5.30pm. Monday - Friday.

Are you looking for a busy coordinating role with no 2 days being the same? Do you enjoy working in a fast paced environment for a successful business?

Our client, a busy modern and upbeat team are looking for a scheduler to cover a Maternity Contract, plus handover/training. This will be for at least 12 months, possibly more.

They supply high quality products to a variety of customers throughout the UK, these include M&S, BP, Nando's, English Heritage and Transport for London. They install these products into schools, hospitals, shopping centres, stadiums, galleries and much more.

Managing the diaries for the engineering team of 10+, you will be using your organisation skills to:

  • Respond for the service delivery mailbox

  • To log all new reactive call outs within 4 hours of receiving and schedule within specified SLA

  • Schedule all installation works raised by Sales Support team and liaise with customer on required dates

  • Provide engineering team with all relevant information to complete their jobs and reduce contact with main office

  • Updating customer portals

  • Accepting/ progressing/invoicing/updating work orders.

  • Completing customer reports & updates as required.

  • Using the in-house database to plan and prioritise the engineers' workload on a daily basis for installation, reactive and maintenance work.

  • Assisting engineers with any issues at site, contacting customers to ensure they can gain access and complete necessary works.

  • Processing and invoicing all completed engineer jobs.

  • Processing of engineer's weekly time sheets & monthly expenses for submission to Finance.

You will be using your skills of customer interaction, accurate administration and the ability to handle a busy pipeline of work.

If you are looking for a role where you can work within a small upbeat team, for a company that makes a difference to millions of people both in the UK and internationally, please do get in touch

This role is being manged by Debbie Foster and Rhiannon Whybra.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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To speak to a recruitment expert please contact Rhiannon Whybra