Sales Support Administrator

Job Title - Sales Support Administrator
Location - Falkirk
Salary - £25k
Hours - Monday to Friday

Do you thrive in a customer centric environment?
Would you like to join the fast-paced industry of manufacturing?
Are you ready to join a team that truly love what they do?

Our client has a manufacturing facility in Falkirk and have a UK/Europe wide client base.  They prides themselves on providing an excellent customer journey and want YOU to be a part of it.  

We urgently need to recruit an experienced Sales Support Administrator to join their expanding team.

Benefits:

• Additional leave


• Bereavement leave


• Casual dress


• Company pension


• Cycle to work scheme


• Employee discount


• Free parking


• Life insurance


• On-site parking


• Sick pay


• Store discount

About the Role:

* Providing exceptional customer service across all forms of communication i.e. telephone/email/in person
* Developing effective supplier and customer contact
* Completion of delivery documentation
* Raising invoices along with processing internal and external orders  
* Updating internal database
* Delivery of a quality workload in a fast-paced environment  
* Collating and reporting information using MS Excel
About You 
*  Excellent communication, organisational and administration skills
* Proficient in MS Excel  
* Excellent customer service approach 
* Ability to meet tight deadlines and multi-task
* Ability to work as part of a team and to use your own initiative 
* Quick learner with good attention to detail, accuracy and presentation

Personal Attributes:

* Proactive, professional and helpful
* Calm, confident manner and able to work effectively under pressure, in a fast-paced technical work environment. 
* Reliable, responsible and organised
* Solution focused and flexible approach to problem-solving 
Customer service is at the forefront of the company values and our ideal candidate will be able to demonstrate a warm customer service approach and enthusiasm for delivering a top service to clients.

We will be shortlisting candidates next week for this role.

If you are interested - please don't delay your application. Please contact Victoria McEwan for further information -
0141 226 4041

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