Luxury Sales Role - Fitness

  • Location
    London, Greater London
  • Category
    Sales & Retail - Sales & Retail
  • Contract Type
  • Industry
    Sales & Retail
  • External Reference
  • Salary

Company Description

Everyday Our Client inspires 35 million people to work out utilizing our innovative physical activity solutions.

By promoting the Wellness lifestyle of exercise, a balanced diet and positive mental approach, our client has rapidly grown into a success story of over 2,200 employees in 14 Branches, reaching 100 countries.
In order to pursue our mission and continue our success, we are looking for team players with strong relationship skills and an international approach, who are eager to invest their energy into building dreams. If you naturally fit in with our culture by practicing sport and living a healthy lifestyle and are forward-thinking, always proactive and digital savvy, you have the right spirit to join them!

Role Description

We are looking for an addition to our friendly and high performing team to support and continue the success and growth within the new showroom within one of the World's most famous department stores - Harrods. The successful candidate will be a consultative salesperson with a passion for fitness, wellness and luxury; achievement-driven, a strong team-player, professional and with exceptional customer-relationship skills. The role is a fully fledged professional sales role based in a luxury retail setting, providing challenge and variety without travel. Please feel free to visit the team (Greg, Piotr and Rob) on the 3rd floor.

Mission of the Role

  • To meet and exceed individual sales objectives and those of the store by promoting and selling Wellness Solutions through professional sales techniques and customer relationships

  • To deliver a premium brand experience to new and existing clients

  • To project at all times a highly professional image of The Wellness Company

Key Role Responsibilities

  • To meet and exceed individual sales targets

  • Agree action plans with the Store Manager to ensure that Harrods meets or exceeds its annual sales target.

  • To guarantee customer satisfaction and visual standards in line with the Harrods standards of service

  • Pro-actively identify, seek and develop new clients in-store by building relationships with client services

  • Prepare written proposals, CAD layouts and presentations.

  • Negotiate price, availability, delivery and installation and follow through the sales process within existing policies to the client's satisfaction.

  • Continually learn new product & industry knowledge and continually develop selling skills.

  • Keep abreast of competition, competitive issues, products and markets for health & fitness equipment.

  • Attend and participate in sales meetings, seminars, and trade shows.

Required personal & technical skills

  • English

  • Organisation and company procedures (Culture, Business Model, GSN, GTD, GSP�.)

  • Knowledge of Digital and IT tools

  • Written and verbal communication techniques and presentation skills

  • Negotiation techniques

  • Knowledge of CRM management

  • Knowledge of sales techniques (on the field and on the phone)

  • Knowledge of consultative selling techniques

  • Long-term customer relationship management skills

  • Sales operations (field sales and inside sales): scheduling, sales activities planning, pipeline management

  • Knowledge of segment (Club, H&R, HC&P) features, trends & systems

  • Knowledge and management of financial solutions

  • Knowledge of the consumer market

  • Brand and PR management techniques

  • Knowledge of fitness, performance, health and product use

  • Style, belonging to the brand

  • Wellness life style

  • Transparency, intellectual openness and team work

  • Internationality

  • Focus on results and accountability, striving for excellence

  • Having charisma and ability to influence others, make the difference

  • Having a sense of initiative and energy/proactivity

  • Having vision and the ability to be innovative: being a change agent

  • Execution: make things happen

  • Curiosity, listening skills, humility and passion

  • Commitment, dedication and availability

  • Speed of thought and creativity

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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To speak to a recruitment expert please contact Danielle Carter