Sales Executive - No cold calling - £20000 + Bonus

New

Role: Inbound and Outbound Sales Executive - NO cold calling


Location: Shipley with Free Car Parking


Hours: 36.5 hours per week on a flexi time system


Salary: £20,000 per annum + Bonus (up to 20% of salary)


Start date: ASAP


Benefits: Bonus available, Flexi time, Free parking, 28 days holiday (increases with longevity of service)



Our well-established Shipley based client has over 125 years' experience in the industry of Commercial Supplies is now looking to recruit a Sales Support Executive to join their busy and thriving team. You will answer incoming calls from customers promoting products and answering any product and stock queries. You will complete outbound calls to follow up on initial quotations.


This is a full-time office-based role offering a salary of £20,000 with an opportunity to earn up to 20% bonus of your annual salary meaning an annual salary of up to £24,000!


Duties:



  • Answer incoming customer calls and ask questions to understand product requirements

  • Identify buying signals and optimise opportunities to increase average order spend

  • Helping with quotations as and when needed

  • Deal with queries and provide advice on suitable and available products

  • Upsell and cross sell items to increase order value



  • Proactive outbound calls to existing and lapsed clients to encourage orders (any outbound calling will be to very warm leads)

  • Follow up calls from quotations

  • Liaising with the business development team and passing over any additional information gained from the calls made

  • Offer alternative products for out of stock items and upsell additional products to increase the order value

  • Progress orders and keep the customer updated on stock information and lead times



  • Ad hoc duties as and when required



Experience required to be successful in this role:



  • Previous experience taking inbound and making outbound customer calls

  • Ability to handle objections and upsell and cross sell products



  • Excellent communication skills

  • PC Skills and ability to pick up new systems



This role would suit applicants from Shipley, Baildon, Menston, Guiseley, Bingley, Keighley, Bradford, Skipton, Leeds and surrounding areas.


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To speak to a recruitment expert please contact Antonia Hancock