Sales Coordinator

  • Location
    Solihull, West Midlands
  • Category
    Admin. Secretarial and PA - Administrator
  • Contract Type
    Temporary contract
  • Salary
    £ 10 - £ 13 / Hourly
  • OrganizationType

Job Role: Sales Coordinator

Location: Solihull

Hours: Full Time (8.30am - 4.30pm or 9.00am - 5.00pm, Monday - Friday)

Pay Rate: £10.00 - £13.00 per hour (depending on experience)

Duration: Immediate start

Office Angels are currently recruiting for a Sales-Coordinator to work for a well-established pharmaceutical company based in the Solihull area. In this role, you will be responsible for ensuring that the needs of all customers are met in a timely and professional manner as well as providing accurate monthly forecast submissions across the whole business.

Duties will include:

� To process all orders that arrives within the division on a daily basis

� To respond to all telephone requests and email queries in a timely manner, ensuring that a high level of professional service is provided to customers at all times.

� To resolve any invoice queries in a timely manner

� To ensure that customers receive a KPI's are met in relation to disputed invoices

� To maintain and update individual account files, ensuring that all information retained is accurate and up to date.

� Liaise with couriers to track customer deliveries.

� Responsible for managing demand forecasting for all products, working in collaboration with Sales Managers & Supply Chain.

Skills / Experience Required:

� Previous experience in a customer service environment (medical/pharmaceutical experience is desirable).

� An excellent telephone manner and ability to deal with customer orders and queries in a helpful, efficient, and friendly manner.

� Demonstrated excellence in written and oral communication.

� Must possess strong interpersonal, analytical, and organisational skills.

� Experience of forecasting is essential

� Knowledge of SAP and Excel

If you possess the required skills and experience for this role then please apply now, we look forward to hearing from you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Anraj Srah