Sales and Customer Service Advisor

JOB TITLE: Sales and Customer Service Advisor



LOCATION: Plymouth



SALARY: £18,000 - £20,000 PA DOE



HOURS: Monday to Friday, 08.45am - 17.00pm



BENEFITS: 25 plus 8 Bank Holidays, team and company activities outside of work, fantastic opportunities for professional development and training, Christmas shut down and onsite parking,



THE ROLE: This is the ideal role for an experienced sales and customer service professional, with a passion for providing top quality customer service, looking to work with a range of clients from small building firms to major international organisations. As a Sales and Customer Service Adviser, you will be responsible for working towards ambitious targets through developing and strengthening the company's existing and potential client base. You will help to drive sales forward within a well-respected , market leading training and consultancy company .



Joining a hugely successful, innovative and friendly company which has seen much growth over the last 5 years, our client pride themselves on both its professionalism and positive approach to customer service.



KEY DUTIES:




  • Contacting prospective clients via the telephone and informing them of the company's services - working from new data purchased, existing prospects and following up marketing campaigns

  • Developing relationships with existing clients and ensuring increased customer spend

  • Booking qualified appointments and meetings with key decision makers for consultants to attend

  • Updating and inputting records of all contact made on the CRM System and responding to all enquiries appropriately

  • To achieve defined personal targets, as specified / agreed with the Sales Manager.

  • To identify potential product and service development opportunities

  • Respond to enquiries in a timely and efficient manner 

  • Running training reports for clients, involved in producing proposals for new work and other administrative tasks relating to front end sales.



THE SUCCESSFUL CANDIDATE WILL HAVE:




  • Proven success within a sales/customer service environment is essential

  • Ability to self-manage a demanding workload whilst remaining focused on the task in hand

  • Acting as an effective team player with drive, energy and passion to motivate self and fellow team members

  • Have excellent communication skills - both written and verbal - and attention to detail

  • Good administration and IT skills are essential



A positive fearless attitude and can do approach is essential for the role. You must be able to demonstrate a natural flair for communicating and selling over the telephone at all levels. TO APPLY: Please apply online, call our office on 01392 426200 or email vicky.williams@office-angels.com


Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Vicky Cook