Sales Administrator

  • Location
    Livingston, West Lothian
  • Category
    Admin. Secretarial and PA - Administrator
  • Contract Type
  • Salary
  • OrganizationType

*Are you a highly motivated Administrator with great Customer Service skills?

*Would you like to work for a market leader and a thriving successful business?

*Do you have a positive "can-do" attitude and would like to work for an enthusiastic team?

Office Angels Livingston are collaborating with a market leading business for a Permanent Sales Administrator. The role is perfect for someone who is a proven and organised Administrator who enjoys providing a first-class customer service experience and being a great team player. With over 130 years market experience, this role would be ideal for an sales administrator who is looking to boost their knowledge and career. Based in Livingston, salary £20,8000, core hours are 40 hours per week, Sunday to Thursday, as follows - Sunday and Monday 6.00am - 4.30pm, Tuesday - Thursday 6.00am - 2.00 pm. Additional hours may be required to suit the needs of the business and cover for colleague's holidays/sickness may occasionally be needed.

Role Overview

You will work as part of the Sales and Administration team, and duties would include answering of the phone, taking orders, greeting drivers and visitors at the reception window, working with SAP (full training will be given) and excel, counting stock of packaging, dealing with transport issues (servicing, MOT, checks etc). Working within a busy production office, it is a very varied and at times extremely busy position. You will therefore be highly organised, be able to work on their own initiative, enjoy providing the best customer service have naturally good IT skills. Working knowledge of Microsoft Office Packages including Excel is essential and knowledge of SAP would be an advantage.

Experience and Skills Required (including but not limited to):

Duties include:

  • Answering incoming calls, emails and handling all order enquiries in a professional and timely manner

  • Providing a professional customer experience from enquiry through to dispatch

  • Taking Sales Orders and processing onto the system accurately

  • Raising paperwork for the dispatch of goods to the customer

  • Communicating with internal and external departments on production, carriers, and deliveries for customers

  • Tracking orders and updating tracking reports from entry to dispatch and customer delivery

  • Managing deadlines and critical path of each order

  • Ensuring all records are kept up to date

Skills and Experience required:

  • Excellent Microsoft Office, Excel and Word skills are essential

  • Ability to learn product and knowledge of product to customers

  • First class customer service and communication skills

  • Building good customer knowledge and relationships

  • Experience using SAP advantageous but not essential

  • Naturally organised and can prioritise own workload

  • Works well in a team and on own initiative

  • Proactive, works well under pressure and resilient

Interested? Please call Nadia at Office Angels Livingston today or send your CV to

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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To speak to a recruitment expert please contact Georgia Crichton