Sales Administrator / Customer Service Advisor

  • Location
    Exeter, Devon
  • Category
    Admin. Secretarial and PA - Administrator
  • Contract Type
    Permanent
  • Salary
    £ 22000 - £ 25000 / Year
  • OrganizationType
    Home/Office

JOB TITLE: Sales Administrator / Customer Service Advisor


LOCATION: Exeter / Hybrid - 3 days office, 2 days from home!


SALARY: £23,000-£25,000 per annum (DOE) plus bonus


HOURS: 9am-5pm Monday to Friday


BENEFITS: Hybrid working! A generous bonus scheme, on site free parking, company pension and 20 days + bank holidays annual holiday


THE COMPANY: An award winning, innovative and driven Sales company who operate within the exciting Promotional merchandise and corporate clothing industry - no two days are the same! The company's customers range from multi-national businesses to smaller local enterprises. They have a huge international supply chain and can supply and brand almost anything.


THE ROLE: We are seeking a highly motivated, organised and enthusiastic Sales Administrator / Customer Service Advisor to join our client's busy Sales team.


You will work alongside new and existing customers in a wide variety of tasks designed to provide great service and increase customer sales, helping to continue with business growth. Using KPI's, you will be provided with the training, structure, resources and tools to make this happen.


Duties will include, assessing initial customer enquiries, advising clients as to the best available options, providing details of pricing and guide customers through the order process; liaising with suppliers and in-house production along the way.


As part of a small but vibrant team you will also be expected to display versatility and flexibility in adapting to fast moving sales situations and use your skills and strengths to support those around you as necessary.


THE CANDIDATE:


Organisational skills - You should be highly organised in order to deal with multiple enquiries, demands on your time and operate within a busy office environment. You will be the ultimate 'multi-tasker'. You will need to be a quick learner, though support and advice is never far away.


IT Skills - You will need to be familiar with Outlook, Word, and Excel, plus you will learn how to use the business CRM system, used to store data, provide quotes / product information, which supports the entire order process. Full training will be given.


Communication skills - You will have a bright, pleasant telephone manner and be able to communicate effectively when writing emails.


Personal attributes - You will be confident, energetic and enthusiastic. Versatility, flexibility and a willingness to learn new skills are key. Excellent time keeping, work ethic and professionalism are essential, and the ability to excel and thrive as part of a small team. Ambition and a willingness to succeed is a must!


TO APPLY: If this role is of interest to you then please apply online, send your CV to vicky.williams@office-angels.com or call our office on 01392 426200

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Harri Yeates