Research Manager

  • Location
    London, Greater London
  • Category
    Admin. Secretarial and PA - Project Support
  • Contract Type
    Temporary contract
  • Salary
  • OrganizationType

Office Angels are looking for an Experienced Research Manager to join an independent body based in the heart of Canary Wharf. This is an exciting opportunity to work within a great organisation who has a fun and friendly team culture.

The Research Manager will assist the company in establishing an in-house research programme on their applicants. This will be linked to a new initiative to gather EDI information.

Canary Wharf | Mon - Fri, 8am - 4pm or 9am - 5pm | £21.36ph + OA benefits! | Home & Office Based | ASAP start | 3 months temp, with the potential to be extended

Key duties

  • Establish an in-house research programme on our customers (including EDI details) to assess whether we are reaching everyone who needs to use our service and that all our customers are receiving a similar standard of service.

  • Contribute to the creation of a new online form to gather EDI information on our applicants and be GDPR compliant.

  • Creating a process to allow all applicant data to be easily interpreted, reported on, trends analysed and recommendations identified where appropriate.

  • Coaching and training key staff on data analysis, and making any related recommendations on how the research programme is supported in the long-term.

  • Working flexibly across the organisation as necessary and any other duties that may reasonably be required.

Person Specification

  • Substantial research experience using a range of qualitative and quantitative methodologies.

  • Experience of collecting and analysing EDI data, ideally in a public sector organisation.

  • Setting up information gathering initiatives through to go live.

  • Using research and data to improve service delivery.

  • Good organisational skills - able to plan, prioritise and balance work demands and manage time.

  • Able to focus on outcomes with good analytical, problem solving skills.

  • Ability to work effectively both as an individual and part of a wider team.

  • Flexible, adaptable, able to deal with uncertainty and change.

  • A high degree of proficiency in the use of MS Office and other IT systems related to the role.

  • Strong communication and presentation skills with the ability to both understand and translate complex issues to key stakeholders and staff. Including effective report writing that includes complex statistical information.


  • Experience of research in a casework operation.

  • Financial services knowledge.

  • Microsoft Dynamics.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Harriet Silvester