Regional Care Home Administrations Manager

  • Location
    South Croydon, Greater London
  • Category
    Admin. Secretarial and PA - Administrator
  • Contract Type
  • Salary
    £ 40000 - £ 42000 / Year
  • OrganizationType

Regional Care Home Administrations Manager

Full Time - Permanent

Base: Croydon & Covering Surrey and Other Various Locations

Salary: £42,000 + Car Allowance

Monday to Friday, 09:00 to 17:00

Amazing Benefits Including; 25 Days Annual Leave + BH, Free Parking, Employee Assistance Program, Training & On-going Support and many more!

Start date: ASAP!


We are looking for an experienced Senior Administrator to lead and mentor our home administrators, predominantly across the South of the UK. You will be helping to provide effective and professional administration services within our homes, streamlining our processes and implementing projects including IT projects.

The main requirements of the Administration Manager are:

*To take responsibility for the efficient running, training and improvement of the Group's administrative function. To offer a high level of best practice support to the Group's Home Administrators to ensure the smooth running of the Group's care homes.

*To make sure all required data is provided by the homes accurately and in real time.

*To promote the Group's individual caring image in a professional, efficient, and polite manner. To support the Homes in meeting and or exceeding their budget by improving reporting and collections.

*Understand the regulatory environments and requirements of the CQC and the Home Office.

Principal accountabilities and activities

*Review, improve and standardise the administration process with all 18 Care Homes in the Group.

*To take responsibility for the effective training and upskilling of the existing and new administrators in the Group. This is envisaged to entail site visits, and follow up on-line training/training via phone etc.

*Coach and mentor, the Homes Administrators to support them to achieve their full potential and meet our business needs.

*To plan and provide a framework for the Group's administrators to ensure all tasks are being completed and monitored.

*To periodically review each homes debtor listing and obtain feedback as to old significant debtors. To work with and support the Administrators, Home Managers and the Operations Team to recover debts.

*To review and ensure all local staff administration in the homes is being completed correctly - including contracts, new starters/leavers, data entry and maintenance of personal and all staff related files.

*To review and audit petty cash/amenity funds/residents cash held at the homes. Full review of the record keeping of these items on a periodic basis.

*To safeguard and protect residents if suspected.

Qualifications, Training, and Experience:

Must have worked as a Regional Home Administrator in the care home industry

* Experience and working knowledge of time and attendance systems preferable.

* A proven track record in a similar role in a large care home provider and good experience at Home Administrator level will be an advantage.

* Numeracy skills.

* You will have managed/supervised a team previously over multi-site location

* Have a personable approach to be able to mentor and coach the staff within the homes.

* Ideally you will have some experience of managing projects.

* Proven organisational skills.

* PC literacy (Windows, MS Office, e-mail, and professional care systems).


Clear enhanced DBS

A driving licence

The ability to stay away overnight when required.

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To speak to a recruitment expert please contact Joan Collins