Receptionist

  • Location
    London, Greater London
  • Category
    Admin. Secretarial and PA - Receptionist
  • Contract Type
    Permanent
  • Salary
    £24,000.00/Year
  • OrganizationType
    Office

We are working with a Luxury Hair salon based in South Kensington; you will be a key member of a tight-knit team with a great can-do attitude.


The ideal candidate will have strong Customer Service, Communication, and organisation skills with an excellent attention to detail.



JOB ROLE: Receptionist


JOB TYPE: Full time, Permanent


HOURS: Tuesday - Saturday


8.30-5.30 (opening shift)


9.30-6.30 and 11.30-8.30 on Thursday and Friday (closing shift)


Opening and closing shifts will rotate weekly



SALARY: £24,000 per annum


LOCATION: South Kensington, London


CULTURE: Friendly, welcoming & supportive team.



DUTIES:



  • Welcoming and greeting all clients in a friendly and professional manner

  • Managing the Shortcuts Booking System: stylist columns, staff communications, point of sale, stock keeping, schedules etc.

  • Answering the phone in a pleasant and upbeat manner

  • Providing teas and coffees, ensuring it is safe to serve to the client in case of allergies (cannot guarantee no trace and advising appropriately).

  • Taking coats/belongings and giving towels

  • Ensuring a sign is out to say no responsibility is taken

  • Ensuring you take a client's details accurately on every first visit: name, telephone number, email address etc

  • It is imperative that ALL colour clients have had a patch test within the last 6 months, signed the patch test form and recorded on their Shortcuts client card.

  • Up selling products at the end of every appointment

  • target £1k per month

  • Ensuring all products and product shelves are clean, dusted and are inviting for clients

  • Ensuring the reception area (and waiting area) is clean, dusted and well stocked

  • Check the toilets are clean, stocked up and presentable

  • Making sure the kitchen is tidy, hygienic, and orderly

  • Keeping magazines up to date, current and clean

  • Wiping the sides regularly, plumping cushions, sweeping the floor etc - to ensure an immaculate area for the clients


SKILLS, EXPERIENCE AND ATTRIBUTES REQUIRED:



  • Receptionist/Admin experience is desirable

  • Excellent telephone manor

  • Strong attention to detail

  • Strong communication and organisation skills

  • Willingness to travel to events in and around London (Ability to be away from home for 5 nights to assist at yearly programme)

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Lucy Watts