Receptionist / Administrator

  • Location
    London, Greater London
  • Category
    Admin. Secretarial and PA - Receptionist
  • Contract Type
    Permanent
  • Salary
    £ 23000 - £ 270000 / Year
  • OrganizationType
    Home/Office

JOB ROLE: Receptionist with Administration duties


COMPANY: Higher Education Establishment


HOURS: Full time 9.30am-5.30pm - hybrid 4 days a week in the office, 1 day from home


SALARY: 23k to 27k based on experience


LOCATION: West end, nearest tube Euston



Our client, a large university in London have an exciting opportunity for someone to join their Reception team as a key contact point for all of their students.


Acting as the first point of contact for students, you will be responsible for day to day enquiry handling for the Centres students. You will act as a referral point to provide students with support, guidance, information and impartial advice. you will work collaboratively with the Student Services Team to ensure high quality delivery of administrative and support services to stakeholders, both internally and externally. General administrative support, as required, will be part of the role and workloads will vary at different points in the academic cycle.



OTHER DUTIES INCLUDE BUT ARE NOT EXCLUSIVE TO:



  • Ensuring student details are up to date on ONCAMPUS systems and assisting the Student Services Team as required.

  • Recording and monitoring student welfare and/or attendance concerns and assisting students as appropriate.

  • Supporting the wider team in the preparation for and during induction weeks for new students throughout the academic year.

  • Supporting the wider team with duties to support the admission of students to the ONCAMPUS programme and progression of ONCAMPUS students to the partner university.

  • Ensuring that the centre gives a good impression, ensuring reception, meeting rooms and communal areas are tidy and that posters and notice boards are kept up to date.

  • Efficiently managing student and staff meeting rooms bookings.

  • Providing a warm and professional greeting to all visitors to the Centre, with a positive manner and providing refreshments for visitors when required, whilst following all relevant procedures.

  • Assisting with Centre tours for interview candidates and other visitors to the Centre when requested, including photocopying of recruitment documents for prospective staff.

  • Dealing with all incoming and outgoing post for staff and students.

  • Managing stationery stocks for the office and teaching faculty, including the printers and photocopiers.

  • Providing finance admin support in centre to raise purchase orders and process invoices.



  • All administration and record keeping as required for fulfilling of key responsibilities.

  • Issuing standard documentation, such as letters for a bank account, to individual students.

  • Completing risk assessments and appropriate planning for events.

  • To undertake other duties not specifically stated above, which from time to time are necessary for the effective performance of the business without altering the nature or level of responsibility involved.


SKILLS, EXPERIENCE AND ATTRIBUTES REQUIRED:





    • Worked in a front of house or customer service position (Essential)

    • Having worked in an educational environment with international students (Desirable)



    • Excellent customer service skills (Essential)

    • Excellent communication skills (Essential)

    • Strong MS Office/IT skills (Essential)

    • Ability to manage workload and prioritise tasks effectively to achieve targets (Essential)

    • Attention to detail and accuracy skills (Essential)

    • Good problem-solving skills (Essential)




If this company and position appeals to you then please apply your CV on-line.


Thank you for your interest in this role. All successful applications will be contacted within 5 working days. Due to the high volume of applications we receive we do ask for your patience to wait to hear from the consultant rather than to call us directly.


If you have not heard after 5 working days then unfortunately we were unable to consider your application on this occasion.


Office Angels West End branch look after roles in the following locations and all areas in between: Oxford Circus, Oxford Street, Covent Garden, Tottenham Court Road, Euston, Regent Street, Piccadilly, Leicester Square, Camden, Bond Street, Marble Arch, Marylebone, Mayfair, Baker Street, Edgware Road, Regents Park, St Johns Wood, Primrose Hill, Paddington, Hampstead.


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To speak to a recruitment expert please contact Jodie Lea